Victor Shi

Experience

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  Victoria IT Solutions Pty Ltd

  Jul 2014 - now

  Principal Consultant
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  Honbridge Holdings Limited - HKSE Listed Company

  Aug 2014 - Dec 2015

  IT Consultant

  Designed and built the digital infrastructure for a HKSE listed company.

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  EASI Australia

  Jan 2015 - Jan 2017

  IT Consultant
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  Hongkong Baptist University

  Feb 2016 - Jan 2018

  Senior Developer/Project Manager

  Managed several IT projects within the University including web portals, security systems and digital transformation

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  Easi - Australia Largest Asian Food Delivery

  Feb 2018 - Dec 2018

  Senior Software Developer

  Senior Developer | Third-Party Integration | Performance Optimisation Designed and developed a live vehicle tracking system for the largest Asian food delivery platform in Australia.System DesignDesigned and implemented a scalable live vehicle tracking infrastructure using state-of-the-art GPS and real-time data streaming technologies.Third-Party IntegrationCollaborated with various third-party vendors and integrated their APIs into the tracking system to achieve some reliable advanced live features for the system.Performance OptimisationAdopted various software and hardware techniques to optimise the response time of the system during peak hours. Show less

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  SoSure Pty Ltd - Crypto Rewards App Startup

  Apr 2019 - Jul 2021

  Co-Founder

  Co-Founder | Loyalty App | Blockchain | Risk Management | Non-Cash Payment Facilities | TrainingCo-founded and managed day-to-day operations of the first Blockchain based loyalty app in Australia.Loyalty System DesignDesigned and created the world’s first cross-border, cross-industry loyalty system using Blockchain technology. Liaised with a large amount of partners and vendors and implemented a system with highly integrated Third-Party partners to make the project feasible from technical, industry and compliance perspectives. BlockchainAdopted Blockchain technology to take advantage of its immutability, anonymity and security features, which makes all transactions transparent while being private, keeping customer data safe. The technology also largely facilities our compliance work by reducing any potential system or human mistakes.Non-Cash PaymentDetermine the non-cash payment methods eligible for earning and redeeming loyalty points and designed a digital wallet system for storing customer credits. Worked with major payment providers to offer payments methods to facilitate users.Employee TrainingConducted regular trainings sessions for teams, ensuring an up-to-date understanding of payment policies, security protocols, and new technologies, empowering employees to deliver best customer service and mitigate potential risks.Compliance AuditsConducted regular internal audits to assess compliance with regulations and internal policies. Maintained comprehensive records and documentation for audits and investigations. Show less

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  Payo

  Sept 2021 - now

  Operations Manager

  Operations Manager | Non-Cash Payment Facilities | Compliance | Training | Risk ManagementAs a dedicated and results-driven Operations Manager with a specialisation in non-cash payment facilities and related technologies, I’ve been overseeing the payment processing operations on a daily basis to ensure conformance to strict compliance standards, enhance customer experience and mitigate security and fraud risks.Overseeing The Payment SystemEffectively managed and supervised a diverse range of non-cash payment methods, including credit card processing, mobile payments, and online transactions. Designed and implemented advanced security measures to safeguard customer payment data and mitigate fraud risks.Regulatory ComplianceKept up with ever-changing financial regulations and industry standards. Developed and implemented comprehensive payment procedures using various technologies to achieve regulatory complianceEmployee TrainingConducted regular trainings sessions for teams, ensuring an up-to-date understanding of payment policies, security protocols, and new payment technologies, empowering employees to deliver best customer service and mitigate potential risks.Vendor ManagementEnforced strict rules on collaborating vendors requiring their products to meet industry standards and have risk/fraud mitigations procedures and technology in place.Incidents ManagementDesigned robust incident response plan to any potential security breaches, data leaks and payment frauds. All incidents must be recorded with predefined template.Compliance AuditsConducted regular internal audits to assess compliance with regulations and internal policies. Maintained comprehensive records and documentation for audits and investigations. Show less