Ashish Dhiman

Experience

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  Unique Infoways Pvt. Ltd.

  Dec 2006 - Feb 2015

  Service-Customer Support

  I am having 8+ year hands on experience on...Installing, Configuring & Managing network device like Routers, Switches, KVM, Wireless Devices,Sonicwall and Netgear Firewall Hands on experience to resolving servers Hardware, Windows & Technical issues with minimum down time Installing, Configuring & Managing Different functionalities & features of Windows servers, ADS, DNS, DHCP, Proxy, FTP, Web, RIS, Mail, User, Quota, Policy ManagementWorking Knowledge of MS Outlook 2007-2010, windows Desktops & Server’s OS like XP, Vista, Windows-7, Windows Server 2000, 2003, 2008Installation and configuration of IBM X Series server and entry level blade server, Tower and Blade server.Hands on experience in Data Backup Management and VPN ConnectivityCapacity to resolve all technical support issues related with Server/Desktops/HS-Printers Manage team size of 10-15 in North Delhi & handled all the tech support issues of retail and corporate client like – HUDCO, CWG-2010, PATHWAYS WORLD SCHOOL, KRM INTERNATION SCHOOL, IOCL etcCoordinate with vendors national or state level for service & support related issuesSharing reports like Brake Down calls / Escalated server cases/ AMC status to higher reporting authorityResponsible to troubleshoot the problem in Network related issue, Three Remote site was connected through RF for data exchange i was responsible to configure and manage the remote connection, VPN client related issue, Sonicwall Firewall troubleshooting, creating rules in sonic firewall to allow any user to access or block in network Show less

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  K.R. Mangalam University

  Sept 2015 - now

  Network and System Administrator

  Recently i am working with K R Mangalam University as Network Admin, handling and managing the Cisco HA environment with ASA, WLC, ISE, UCS-NAS, Core level switches 4500 seriesManaging windows server 2012 ADC