Chitresh Lokhandwala

Experience

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  National Motor Manufacturing Co.

  Sept 2012 - Dec 2013

  Production Engineer

  I worked as a production engineer in motor manufacturing company for 1.5 years. Company was manufacturing industrial pumps and motors. My job role was to check the accuracy and tolerance of the motor, also in charge of approval of the product, for the dispatch of order on time.

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  Premier India Bearing Limited

  Feb 2014 - Apr 2016

  Technical Sales Representative

  Premier (India) Bearing Ltd was the pioneer distributor of FAG/INA/LUK bearings in the automobiles and industrial zones. Its current turnover of Rs 2000 million. My role was to increase the revenue of the business by approaching the industries to change from the well know brand SKF as it is costly as compared to FAG brand. My colleague and I joined the company at the same time. In addition, the company revenue was Rs 2 crore at the time of joining, before leaving the company it was Rs 6 crore. I was handling all the technical aspects related to industrial bearings. For example, which bearings are needed for the blowers or chain sprockets. My connections in the company were with the CEO, Managers, and site supervisors.Key Responsibilities: • Personal achievement of growth in revenue from 20% to 120%. • Instrumental in the opening of the new warehouse to industrial zone for 24-hour service. • Create, retain and grow sales relationships with clients. • Appraise client's needs, recommend or assist in the selection of appropriate goods or services, and negotiated prices or other sales terms. • Provide input into product design where goods or services must be tailored to suit the client's needs. • Administer sales contracts and maintaining customer records. • Developed and maintained technical product or service knowledge to explain features to clients and answer questions about goods or services. • Evolve, implement and report on marketing plans and sales strategies to achieved business goals. • Assessed market conditions and competitor's activities and develop an awareness of emerging markets and trends. Show less

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  Shell Canada

  Jun 2016 - Sept 2021

  Manager

  • Responsible for all daily store activities in achieving $2m of retail inventory, as well as $10m in fuel sales. • Analyze actuals to budget, focus on growth opportunities. • Hire, train, schedule, coach, and mentor staff members to achieve store budget. • Order and audit store sales and anticipate inventory requirements, maintain detailed inventory records of stock to monitor sales. • Implement and supervise merchandise displayers and selling positions to meet Shell's required planogram. • Daily cash balancing of $6000 per day. • Effectively assess customer needs resulting in increased sales, repeat business, and fulfilling client's requests for additional products and services. • Problem solving issues that arise, customer requests, complaints and supply shortages. Show less

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  Palagon Commercial Offices

  Sept 2021 - Oct 2024

  Operations Manager

  Led the operations of a diverse portfolio with 120+ tenants across 100 offices in 5 locations, leveraging a master database to streamline operations and enhance efficiency.● Streamlined building maintenance by optimizing contractor systems and cultivating strong relationships with stakeholders, which led to improved service quality and operational reliability.● Strategically managed office expenses and monthly rents, utilizing advanced market analysis to develop pricing strategies that maximized revenue and optimized lease renewals.● Developed and refined comprehensive KPI reports for building management and leasing operations, driving improvements in processes and operational performance.Key Accomplishments● Achieved a 100% occupancy rate through strong tenant relationships and strategic promotional offers.● Drove a substantial increase in tenant satisfaction by implementing strategic problem-solving techniques and delivering effective solutions to customer inquiries, leading to a 90% renewal rate.● Generated a 25% increase in tenant inquiries by executing targeted promotional campaigns and strategically designed welcome offers. Show less

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  PepsiCo

  Feb 2024 - now

  Merchandiser