Dipen Desai

Experience

• 

  H.N.Desai & Associates

  Feb 2008 - Dec 2014

  Responsibilities & Achievements• Identified and restricted financial leakages, by undertaking diligent audit of internal control systems and initiating checkpoints that mitigate risk• Enabled companies to save 15 percent of their funds on working capital, cash flow and budgets using financial planning strategies• Successfully handled audit of Banks assisted them in reducing their retail NPA by 5 percentage• Analyzed the financial statements, which facilitated support to organizations in notifying their critical areas of financial performance• Bestowed with client-centric roles, which included their portfolio management along with their routine business operations• Organized the operations of financial and accounting department of companies, firms and trust by developing policies which benefited clients to adhere with the statue and mentor their staff on business operations Show less

  • Operations Manager

    Aug 2011 - Dec 2014

  • Audit Assistant

    Feb 2008 - Aug 2011
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  NJ India Invest Pvt Ltd

  Jan 2015 - Apr 2016

  Senior Executive Operations

  Responsibilities & Achievements• Managed the operational flow between insurance companies and company’s branches across the country, ensured smooth functioning that fulfills the strategic goals of an organization• Enhanced the process pertaining to uploading policy copy & renewal notices and reduced the turnaround time by 60 percent & 75 percent respectively• Pioneered processes and MIS module for head office, customer care and 95 branches across India for NJ Insurance Brokers which resulted in broadening their understanding of MIS reports and avoid repeated process breaches• Actively worked with IT team to design, develop and implement systems solutions to simplify and automate processes• Created and analyzed MIS for effective decision making and developing future plans• Mentored team members and branch personnel for process observations and industry updates, which helped the stakeholders to avoid any breach of compliance and improved efficiencies Show less

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  The Home Depot Canada

  Aug 2018 - now

  • Partnered with management and vendors to develop strategies and tactics to fulfill in-store and online/BOPIS customer product demands by analyzing the market trends• Ensured best and safe shopping experience for the customer by rigorously observing COVID standards, strategically merchandising stocks and ensured on-hands accuracy• Mentored and developed store associates to enhance individual contribution towards store objectives by providing formal and informal job-performance-based feedback.• Drove productivity on the sales floor through efficient scheduling for watering and recovery Show less

  • Assistant Store Manager

    Sept 2020 - now

  • Department Supervisor for Seasonal dept.

    Mar 2020 - Aug 2020

  • Speciality Department Supervisor

    Aug 2018 - Mar 2020