Sam Miller

Experience

• 

  IBM

  Dec 2014 - Nov 2017

  Key responsibilities:- Grow IBM’s scope of multi-vendor technology support services among a portfolio of Platinum Business Partners in Victoria and New Zealand. - Build relationships to ensure seamless communication and understanding of IBM products among all stakeholders in the Business Partner Channel.- Guide and incentivise Business Partners towards onselling solutions key to IBM’s strategic growth objectives. - Streamline sales processes to enable smoother customer journeys.- Manage over 250 sales opportunities in any one quarter. - Drive a consistent and predictable flow of revenue for the Technology Support Services business unit. Show less Under the Spare Parts System, I supported the maintenance of Telstra’s transmission, data and Customer Premise Equipment (CPE) via supply of refurbished network equipment. Simply put, my team and I made sure Telstra technicians around Australia have the equipment they need to keep their network running. The parts ecosystem is managed via SAP which manages the retrieval, repair, distribution, invoicing and overall management of Telstra's spare parts inventory. Key responsibilities:- Spare Parts Inventory Management (SAP - M&M)- Vendor/ Relationship Management - Financial Forecasting and Budgeting - Process Improvement - KPI Management Show less

  • Business Partner Account Manager

    Feb 2017 - Nov 2017

  • Account Delivery Manager - Supply Chain & Logistics - Telstra Account

    Feb 2016 - Feb 2017

  • Business Graduate - Client Management

    Dec 2014 - Jan 2016
• 

  Adobe

  Nov 2017 - now

  I drive success for diverse customers across the Southern Australia Region (VIC, SA, WA, TAS), managing a ~$20M+ ARR portfolio spanning government, education, and commercial sectors.My focus:- Empowering customers to elevate their digital output through Adobe's innovative solutions.- Developing and nurturing lasting relationships to ensure product adoption, renewal, and overall satisfaction.- Expanding new business opportunities within existing accounts.- Leading channel management and compliance initiatives.- Providing expert guidance on product enablement across Adobe's comprehensive product suite. Show less

  • Account Manager

    Jan 2020 - now

  • Territory Account Executive

    Nov 2017 - Jan 2020