Naveen Kumar

Experience

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  ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITED

  Jan 2012 - Feb 2020

  Team Lead

  Team leader with total 8 years experience focussed on increasing production minimizing downtime and maximizing overall efficiency.Managing a team of 10 from 2 different locationsEnsuring the team achieves monthly target and meet the organisational SLA.Task allocation , conduct training ,and update the training materialsConduct appraisals meeting ,attrition managementCurrently working on project called EMD Automation since October 2018 it is an on going project which I am driving it successfully by meeting and exceeding expectations. Show less

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  Wells Fargo

  Mar 2020 - Sept 2022

  Associate Operations Manager

  Lead the change management program of implementing time tracker tool across Ind,Manila and USA.Rebaselined the Process Queues resulting in 6 FTE saves.Introduced control mechanism in productivity log to identify and correct the anomalies at an early stage.Took lead in transitioning process from Stateside.

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  JPMorganChase

  Oct 2022 - now

  Operations Manager