
Ryan Schlecht

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About me
Business Program Manager
Education

University of Phoenix
2003 - 2005Bachelor of Science (B.S.) Business & Accounting
Rochester Institute of Technology
-
The University of Texas Rio Grande Valley
2020 - 2021Studied for Master's Degree in Accounting
Experience

Starbucks
Mar 2007 - Apr 2018Managed the dashboard with monthly calculations and metrics for the AP management team.Reconciled multiple cash accounts monthly including with foreign currency conversions. Resolved discrepancies through research and journal entries.Performed manual journal entries for returned payments, bank fees, foreign currency conversions, stale-dated checks, abating liabilities, and other accounting functions.Trained employees in reconciling accounts by providing guidelines, training, and resources.Administrated the accounting team's site in Microsoft SharePoint by creating content, organizing files and reports, and archiving process documentations.Processed annual 1099 reporting (~7k in volume), 1042-S reporting, and B-Notice.Verified W-8 and W-9 forms on a daily basis for U.S. and foreign independent contractors.Managed the escheatment program with stale-dated checks.Provided accounting supports and resolutions for company’s central and regional distribution centers, including their delivery services. Managed state reporting for U.S. independent contractors.Applications: Sovos Taxport, CTI Digital W-8, Microsoft Office 365, Oracle Applications, ORBIT, Skype. Show less Supervised North America disbursements at a monthly value of ~$100 million dollars.Managed performance reviews for the disbursements team.Supported disbursements team’s customer services for internal and external customers.Participated in a cross-functional project with the tax team and business systems analyst by implementing the Foreign Account Tax Compliance Act (FATCA) process in ERP by capturing foreign independent contractors' taxable incomes for 1042-S reporting.Established Form W-8 certification and 1042-S reporting process.Verified W-9 forms on a daily basis for U.S. and foreign independent contractors.Provided disbursement supports for Starbucks owned foreign entities in Europe, the Middle East, and Africa (EMEA) and Asia-Pacific (APAC).Generated monthly reports for the disbursements team and AP management team. Managed the interview process with candidates for opening positions within the disbursements team.Processed annual 1099 reporting (~7k in volume), 1042-S reporting, and B-Notice for U.S. and foreign independent contractors.Starbucks Access Alliance representative for Deaf employees.Applications: Sovos Taxport, CTI Digital W-8, Microsoft 365, Oracle Applications, BRIO, Skype. Show less Processed ACH, wires, and checks daily through ERP for North America entities at a monthly value of ~$100 million dollars.Provided disbursement supports for foreign entities in Europe, the Middle East, and Africa (EMEA) and Asia-Pacific (APAC).Utilized bank online applications for international wire transfers in different foreign currencies. Processed ACH credits and direct debits with tax agencies and suppliers.Created journal entry presentations associated with payment transactions including foreign currency conversions for system recordings.Generated monthly reports for the disbursements team and AP management team.Participated in the cross-functional project with treasury, business systems analyst, and IT in updating new bank accounts within the company's U.S. payment system, including setting up check templates in ERP and supporting MICR testing with bank's check printing company.Provided guideline, training, and resources to contingent workers.Implemented process improvement with managing annual 1099 reporting (~7k in volume) and B-Notice using the Convey Taxport application for U.S. independent contractors.Verified W-9 forms on a daily basis for U.S. independent contractors.Succeed in migrating majority of suppliers' payments from check to EFT, applying savings in processing cost.Managed returned checks for North America entities.Implemented and processed state reporting for U.S. independent contractors.Provided customer service supports for internal and external customers.Applications: Sovos Taxport, Microsoft 365, Oracle Applications, BRIO, Skype. Show less Processed ACH, wires, and checks daily through ERP for North America entities at a monthly value of ~$100 million dollars.Utilized bank online applications for international wire transfers in different foreign currencies.Processed ACH credits and direct debits with tax agencies and suppliers.Managed returned checks for North America entities.Provided customer service supports for internal and external customers.Applications: Microsoft 365, Oracle Applications, BRIO. Show less
Accounting Analyst, Accounts Payable
Feb 2015 - Apr 2018Supervisor, Accounts Payable
Apr 2013 - Feb 2015Senior Accounting Specialist, Accounts Payable
Jan 2008 - Apr 2013Accounting Specialist II, Accounts Payable
Mar 2007 - Jan 2008

Purple Communications, Inc
Dec 2020 - Aug 2021Accounting SpecialistSupported transferring accounts receivable process to their new headquarters office.Coordinated in outsourcing majority of accounts receivable operations to business process outsourcing provider.Monitored the top list of their largest clients to ensure aging report remains up to current and recognizing their revenues.Managed multiple invoicing platforms used by their clients.Worked on migrating clients' credit card payments to third-party credit card platform, enhancing transparency in revenue reporting and cost savings.Managed various billing issues through customer service supports (~100 e-mails daily) with multiple clients and business centers nationwide.Performed analysis duties in accounts receivable solutions with supervisor and controller.Trained newly hired staff and supervisor on their in-house application and accounts receivable operations.Provided presentations to executives on accounts receivable process and the utilization of their in-house application.Applications: Microsoft 365, Skye for Business, Google Drive, Zoom, Slack, Chime, Ariba, Bill.com, ADP, Consero, Client Invoicing Platforms. Show less

Hands On Travel
Oct 2021 - Oct 2022Business ManagerEngaged in strategic decision-making at executive level associated with tour program expansion and newly developed educational platform, increasing company’s revenue.Enhanced company’s internal controls and business operations utilizing People, Process and Technology (PPT) framework.Launched a new reporting process for their daily tour sales and imported them to their shared services application, increasing transparency in sales reporting process for company’s tour managers.Supported company’s cash flow forecasting by developing new executive level reporting and analysis, capturing the complexity of company’s business model by assessing various cash movements and transactions associated with tour programs, including factoring in travel industry trends to identify and mitigate company's financial risks.Engaged in an ongoing conversation with company’s investment partner by releasing financial reports and addressing their financial assessments, strategies, and other business issues.Provided ongoing bookkeeping, billing, and accounting supports using QuickBooks Online application include organizing company’s past accounting records, reconciling their accounts, and perform monthly journal entries and accrual accounting.Processed 1099 reporting for company’s independent contractors.Provided daily customer service supports associated with billing.Coordinated ongoing and internal communication with international stakeholders on company’s performances and trends through multiple communication channels.Applications: Microsoft 365, Google Suite, QuickBooks Online, Monday.com, Zoom. Show less

Purple Communications, Inc
Jan 2022 - Apr 2022Accounting SpecialistCoordinated in outsourcing majority of accounts receivable operations to business process outsourcing provider.Monitored the top list of their largest clients to ensure aging report remains up to current and recognizing their revenues.Managed multiple invoicing platforms used by their clients.Worked on migrating clients' credit card payments to third-party credit card platform, enhancing transparency in revenue reporting and cost savings.Managed various billing issues through customer service supports (~100 e-mails daily) with multiple clients and business centers nationwide.Performed analysis duties in accounts receivable solutions with supervisor and controller.Trained newly hired staff and supervisor on their in-house application and accounts receivable operations.Provided presentations to executives on accounts receivable process and the utilization of their in-house application.Applications: Microsoft 365, Skye for Business, Google Drive, Zoom, Slack, Chime, Ariba, Bill.com, ADP, Consero, Client Invoicing Platforms. Show less

Microsoft
Oct 2022 - nowBusiness Program Manager - DisbursementsDevelop business strategies in multiple cross-functional projects with key business stakeholders for both existing and new payout channels supporting global businesses and subsidiaries with a focus on innovation and improved processes, tools, and systems by maximizing assets while reducing operational costs.Perform research and analysis, forecasting, and examine business trends to stay current, agile, and competitive in the global payouts space.Identify opportunities in developing new global payouts programs and improve existing ones, provide solutions to root problems, define the program strategy, and gather program requirements.Improve operations of existing programs by apply industry methodology, define complex program issues, assess various scenarios, and select the optimal scenario to resolve issues by increasing its efficient and effective.Define and execute communication plans to targeted audience and communication strategy about complex programs to stakeholders, partners, and customers to gain buy in.Leverage data and performance metrics (OKRs and KPIs) to demonstrate the value of the program and business impact.Contribute to a portfolio of projects including the project plans, timelines, milestones, financial management, and resource needs.Communicate the program status and risk to relevant stakeholders, holding them accountable for following the established schedule, risk mitigation plans, and processes.Conduct cost-benefit analyses to examine performance to value drivers (P&L and ROI) and evaluate success criteria using scorecards and dashboards to monitor complex programs and ensure all activities align with business and program objectives. Utilize direction and strategy from leadership regarding business area of expertise to help shift current priorities to new organizational initiatives and objectives. Show less
Licenses & Certifications
- View certificate

Business Process Modeling with AI
StarweaverAug 2025 - View certificate

Microsoft Global Hackathon 2023
MicrosoftSept 2023 - View certificate

Become a Six Sigma Yellow Belt
LinkedInApr 2025 - View certificate

Building Generative AI Skills for Business Professionals
LinkedInAug 2023 - View certificate

Microsoft Global Hackathon 2024
MicrosoftAug 2024 - View certificate

Microsoft SkillUp AI
MicrosoftSept 2023 - View certificate

Career Essentials in Generative AI by Microsoft and LinkedIn
MicrosoftAug 2023
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