Charles Abbott

Experience

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  US Marine Corps

  Jan 2002 - Jan 2006

  Squad Leader

  Squad Leader in an Infantry Platoon for the First Battalion First Marine Division. My responsibility was to ensure that the twelve members under my care were operating in safe conditions as well as train and manage in various terrain and situations. I received a Meritorious Mast from the Battalion Commander for “going above and beyond normal duties for fellow Marines” during a combined arms training exercise and I was also Honorably Discharged from Active Duty Service.

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  Lowe's Companies, Inc.

  May 2006 - Jan 2008

  Departmental Team Lead

  As a Department Team Leader, my responsibilities were to ensure all available product and placement were up to date and meet corporate layouts as well as provide customer service to local contractors and vendors.

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  G4S

  Feb 2008 - May 2011

  Sergeant of Guards

  I held the titles of Armed Security Guard as well as Sergeant of Guards on Ft. Stewart, Georgia. My duties were to ensure proper personnel to gain access to the installation, properly conduct vehicle searches alongside the Military Police as well as receive and pass sensitive security clearance documents. During employment, I was recognized and awarded for identifying and seizing unmarked firearms that were attempted to be transported onto Ft. Stewart, Georgia.

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  Dollar Tree Distribution Center

  Jul 2013 - Mar 2017

  Shipping Receiving Clerk

  This Dollar Tree Distribution Center is only one out of the eleven sites that service over 13,000 locations throughout the 48 contiguous U.S. states and Canada. As a Receiving Specialist, I ensured that all expected freight on our customer’s purchase orders have arrived undamaged and in excellent quality for sale. For over three years, I exceeded corporate production expectation by an average of 150%.

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  Iron Bow Technologies

  Mar 2017 - Nov 2022

  Technical Support Specialist

  Iron Bow Technologies is one of the premier IT solutions providers in the Metro DC area. As a Tier-1 Warranty Specialist, I troubleshoot common hardware, software, and network issues for clients working in government agencies such as: Internal Revenue Service, Social Security, and Veterans Affairs.

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  Rush Tech / Tech 4 Accountants

  Dec 2022 - Jan 2023

  Help Desk Technician
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  3DISC

  Jan 2023 - now

  Customer Service Specialist