Olivia Bartol, MBA

Experience

• 

  Bounce U

  Jul 2013 - Jul 2015

  Back Office Manager

  • Organized customer event setup, supervised time rotations between events, handled customer service (Back Desk Manager)• Facilitated customer events, interacted with customers, and provided customer service (Party Professional)

• 

  Alpha Xi Delta Fraternity

  Dec 2016 - Dec 2017

  Recording Secretary

  • Recorded attendance and merit system for 190 chapter members • Maintained the permanent records of the chapter in proper form • Monitored the reporting procedures of the chapter

• 

  SpokeHub

  Jun 2018 - Jul 2018

  Intern

  • Contacted local businesses and campus organizations to arrange promotional meetings • Promoted SpokeHub through various social media platforms

• 

  Bevello

  May 2019 - Aug 2019

  Sales Lead

  •Organized merchandise and maintained a presentable environment •Provided exceptional customer service and promoted sales

• 

  Red Shark Digital

  May 2019 - Aug 2019

  Intern

  •Created social media calendars for clients•Wrote blogs for clients as well as Red Shark Digital•Made adjustments to managed client websites as needed

• 

  East Carolina University

  Aug 2019 - May 2020

  Graduate Assistant

  •Provided assistance to professors and students in the Student Technology Center •Assisted professors in grading assignments in a timely manner •Facilitated in-class assessments

• 

  Allison sprock fine art

  Jul 2021 - Sept 2021

  Gallery Intern
• 

  Orangetheory Fitness

  Aug 2021 - Apr 2024

  •Implemented and supervised sales processes and systems, ensuring optimal production and driving revenue growth, averaging over $75,000 a month.•Led and motivated a team of up to 10 employees, ensuring training and development for optimal performance.•Achieved key performance indicators and revenue targets while managing responsibilities such as ordering, inventory, scheduling, and payroll, to ensure optimal operational efficiency.•Administered and operated studio social media channels, overseeing content creation, engagement strategies, and maintaining a cohesive online presence.•Delivered and upheld the highest level of customer service, fostering a vibrant and energetic culture among 600 members through the implementation of contests and incentive-based motivation strategies.•Managed the processing of all studio documents, including upgrades, downgrades, cancellations, and freezes, ensuring accuracy and efficiency in administrative tasks. Show less •Drove revenue growth through the effective sales of memberships. Demonstrated a proven track record of consistently meeting and exceeding sales targets while fostering positive customer relationships.•Led first-time guests through the entire introduction process, ensuring a smooth and comprehensive workout experience from beginning to end.•Conduct outbound sales calls, effectively communicating the value of memberships.•Audit sales commissions to ensure accuracy and adherence to policies. Show less

  • Studio Manager

    Jun 2022 - Apr 2024

  • Assistant Studio Manager

    Feb 2022 - Jun 2022

  • Sales Associate

    Aug 2021 - Feb 2022
• 

  Synergy Benefit Advisors

  May 2024 - now

  Health Insurance Advisor