Barbara Wendhausen

Experience

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  Level Up! Games

  Jan 2010 - May 2012

  • Product Assistant Jr.

    Sept 2011 - May 2012

  • Assistant Supervisor - Game Master

    Mar 2011 - Aug 2011

  • Custome Care - Game Master

    Sept 2010 - Feb 2011

  • Customer Care - Game Expert

    Jan 2010 - Aug 2010
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  Level Up Brasil

  May 2013 - Jul 2016

  • Oversaw daily function and management of Grand Chase (KOG) and other titles including weekly maintenances and testing;• Worked with all aspects of game localization from UI to Dubbing;• Engendered close working relationships with international developers in order to establish joint objectives;• Responsible for game monetization and event planning;• Provided support to other departments and player communities;• Worked with marketing and content staff to position products in the market;• Assisted customer support to provide resolutions to player complaints;• On Call 24/7 for any game emergencies;• Active participant in forums and community interaction;• Monitored game KPI's & monthly revenue Show less

  • Product Manager

    Oct 2014 - Jul 2016

  • Product Assistant Pl.

    May 2013 - Sept 2014
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  Sensorama Design

  Aug 2017 - May 2022

  UX Designer Sr.

  Leading and executing UX, Innovation, and service design projects for clients as, Ambev, Totvs, Vale, Nexa, and Funcitonize using methodologies as: • Qualitative/Quantitative Research • Vision and Strategy • Personas and Journey mapping • Information Architeture • Prototyping - High and low fidelity • Navigation• Usability testing • Data analysis

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  StoragePug

  Aug 2021 - now

  Product Designer

  Responsible for turning research inputs into solutions that contribute to strategic decisions for our products. I design end-to-end experiences, conduct research experiments, and test concepts using various methods, always striving to offer the best possible user experience.To make more informed decisions, I conduct interviews, analyze quantitative metrics, and validate qualitative feedback to ensure that the product meets the needs and expectations of customers and stakeholders. Additionally, I plan and conduct discovery, creation, and validation workshops with users and stakeholders to improve the creation process and gain relevant insights.I am also responsible for creating and managing our research repository to store and organize data in an accessible and accurate manner, ensuring that the information collected can be used in future product development projects. This practice has optimized the research process to improve results. Show less

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  Prototipando a quebrada

  Aug 2022 - now

  Design mentor

  Prototipado a Quebrada is a peripheral social project of technological education that has been taking place in spaces of social sensitivity in the metropolitan area of Florianópolis since 2018.