Blesson Thomas

Experience

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  Phyzii Pharma CRM

  Jan 2013 - Dec 2014

  Business Analyst - Client Engagement

  I validated client requirements, conducted business requirement reviews, developed functional designs, and mitigated risks of alternate designs. I evaluated the project impact of system changes and analyzed market trends to ensure relevance. My role included maintaining project management plans and transferring digital attendance data from biometric machines to servers. Key projects include Jubilant, Cipla, and Biocon.Key Contributions:• Accelerated project initiation by 10% through a clear understanding of client requirements.• Enhanced data accuracy by 20% by transferring digital attendance data from biometric machines to servers.• Improved data integration speed by 25% by connecting current client systems with new systems. Show less

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  Xoriant

  Jan 2014 - Dec 2016

  Business Analyst

  I developed detailed knowledge of technical specifications to ensure robust service quality, responded to tender documents, drafted proposals, and supported literature development. My responsibilities included analyzing business functions, defining project milestones, and managing business needs throughout the project lifecycle. I liaised with project managers to manage scope and meet expectations. Key projects include Cisco, Amazon India Mobile App, KPMG, Disney, Movirtu, Mercado Libre, One Drive, Pocket, Final Fantasy Games, Taito Games, Entreda Unify, Orbit, and British Council.Key Contributions:• Contributed to five successful project bids by responding to tender documents and drafting proposals.• Determined operational objectives for 15+ projects by studying business functions.• Ensured timely adjustments to project plans by processing and implementing 50+ change requests. Show less

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  Aimia Inc

  Aug 2016 - Dec 2020

  Delivered architecture solutions across EMEA, aligning with enterprise vision and technical requirements. Expert in consulting, API integrations, and data architecture design. Led project strategies, communicated deliverables, and ensured seamless workflows through comprehensive technical consulting and development.

  • Solution Analyst

    Jan 2016 - Dec 2020

  • Solution Architecture Analyst

    Aug 2016 - Sept 2018
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  Kognitiv Corporation

  Dec 2020 - Dec 2022

  I delivered architecture solutions and use cases for regional and global products, aligning solutions with enterprise architecture vision and technical requirements. I implemented software services, including API integrations, assessed business strategies, and translated business requirements into actionable specifications. I managed RFP responses, developed project scopes, and communicated timelines. Key projects include P&G Mobile App, Emaar, Air Arabia, Flynas, Brakes, Magrabi (GCC), AL Meera (Qatar), Sharjah Co-operative Society, ENBD Bank, RAK Bank, and Noor Bank.Key Contributions:• Reduced bounce rate by 16.5% and improved load time by two seconds through solution architecture redesign.• Led design and implementation of significant services for semi-government corporations in UAE and Qatar.• Increased profit margins by 20% through solution redesign for a retail client in Qatar. Show less

  • Business Analyst – Solutions Lead

    Jan 2016 - Dec 2022

  • Solution Analyst

    Dec 2020 - Sept 2021
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  Mars

  Jan 2022 - Dec 2023

  Advanced Business Application Specialist - Product Management Solution Architecture

  I partnered with Subject Matter Experts to understand products and business processes, identified opportunities for improvement, and expedited development using Agile methodologies. My role involved overseeing system operations, automating performance testing scripts, and coordinating with vendors, executives, and project managers to meet specifications. I defined and documented various test protocols, collaborated on data and system design, and directed solution identification for enhanced productivity. Key projects include EVO, MARS Veterinary Health, AniCura, ANTECH, AVD, BluePearl, LINNAEUS, Mount Pleasant, VCA, VES, and VSH.Key Contributions:• Increased “Right First Time” rate by 37% as a member of the Quality Council and Peer Review Panel.• Developed and deployed custom applications using Azure App Services and Azure Functions.• Migrated on-premises applications to Azure, improving scalability and performance.• Secured an additional $5M consulting contract by identifying new revenue opportunities. Show less

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  INAC

  Jan 2023 - now

  Senior Solution Architect & Project Manager

  I architect e-commerce and data warehousing solutions to align with business goals, ensuring scalability and performance. I design, deploy, and manage Azure infrastructure, automate application builds and deployments using CI/CD pipelines with Azure DevOps, and integrate SaaS applications to enhance user experience. By analyzing requirements and creating technical specifications, I collaborate with stakeholders to translate business needs, identify areas for improvement through business process modeling, and document comprehensive functional specifications. My role involves managing project scope, executing change management, and delivering high-quality solutions through system integration and testing. Key projects include Danube, Bindawood, ClickToys, Wardstation, and BDH Data Warehouse.Key Contributions:• Boosted application uptime by 25% with a robust disaster recovery plan using Azure Site Recovery.• Increased online sales by 30% through a loyalty program design and implementation.• Enhanced project performance by 20% via the adoption of a microservices architecture.• Improved system resilience significantly by developing a disaster recovery plan.• Supported informed decision-making by effectively managing risk and communicating project status to stakeholders. Show less