Sanjay Patel

Experience

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  Fashion Avenue

  Jan 2008 - Jan 2010

  -Manage daily operations that include preparing inventory orders, delegating specific duties to employees, reconciling cash with sales receipts, and preparing sales reports -Train new employees on sales practices, daily procedures, and preparing merchandise displays-Prepare daily deposits and responsible for opening and closing the store-Serve as primary contact for customers and retain complete ownership of all complaints-Facilitate promotional events by contacting potential advertising avenues-Implement different advertising methods for new store openings Show less

  • Assistant Manager

    Jan 2009 - Jan 2010

  • Sales Associate

    Jan 2008 - Jan 2009
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  Enterprise Rent-A-Car

  Feb 2010 - May 2011

  Management Assistant

  -Managed a branch with 6 employees, and administered sales training, employee reviews, and new hire interviews. -Maintained above average closing ratio, exceeding monthly sales requirements.-Learned business operations including financial, logistics, marketing and customer service.-Developed and maintained relationships with employees, customers, and new and existing corporate accounts. Sales Accomplishmentso Completed Management Trainee Program in 9 months (average completion 18 mos.).o Exceeded Enterprise Rent-A-Car total package sales by 20%, and attended Elite Club Dinners 7 out of 9 months for exceeding 110%.o Progressively increased ranking for North Carolina Airport Matrix (#1 out of 25 ticket writers), and surpassed record for most rental tickets written in one day (134 tickets).o Completed 5-month training in the “Best of the Best” program at the Raleigh-Durham Airport headquarters. Show less

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  Enterprise Car Sales

  Feb 2011 - May 2013

  Senior Account Executive

  -Assisted in development of sales goals by generating new business for car sales with external corporations. -Delivered presentations and coordinated strategies to expand market share, through research, communication with various referral sources, and conducting needs assessment interviews.-Established long and short-term goals with employees in a 14-branch territory to receive daily referrals translating to 120 new prospects monthly (4-5 face to face referral appointments a day).Sales Accomplishmentso Increased Summit Credit Union auto loans 30%, and NCCCU Credit Union auto loans 20%.o Enterprise Car Sales MVP for February 2013; ranked #1 out of 30 reps, and for November 2012; ranked #1 of 25 reps.o 12-car sale average, (state minimum is 7 cars sold per Account Executive), and set record for most back-end products sold in a month (NC ERAC Car Sales history). Show less

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  Fred Anderson Nissan of Raleigh

  Aug 2013 - Mar 2014

  Internet Manager/Sales Associate

  -Completed F&I manager training and operated as liaison between the customer and the lending institution, oversaw completion and submission of all financing documents, assessed profitability to dealership of financing arrangements and was responsible for the attainment and gross production of financial services’ goals and objectives.-Managed Internet sales leads, prepared sold vehicles for customer delivery, and ensured customer understood vehicle’s operating features, warranty and paperwork.-Increased traffic flow to dealership 25% while still ranking top 3 performers in the dealership.-Consistently ranked top 3 sales associate of 15, averaging a consistent gross amount of $28,500. -Negotiated sale price and for any ‘trade-in’ cars.-Coordinated financial arrangements, cash payments and car loans. Show less

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  DriveTime

  Mar 2014 - Sept 2014

  Sales Advisor

  -Top 3 performing Sales Advisor in the North Carolina region out of 20+ candidates.-Customize affordability plans by discussing financing, income, down payment and budget. -Negotiate with underwriters and managers to gain approval on uniquely structured deals, cooperate with competing dealerships to resolve title issues, obtain employment verification forms, and help customers repair credit discrepancies.-Provide collaborative customer service to hit monthly budgets consistently, ranking 3rd largest branch in the nation. Show less

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  United Auto Credit Corporation

  Sept 2014 - Jul 2016

  Raleigh-Area Manager

  • Managed inherited Raleigh territory of 55 dealers while increasing to 70+ franchise and independent dealers • Consistently ranked in the top 20 out of 80+ Area Sales Managers in the country for performance• Educated dealers on program enhancements, accurate finance packages, funding process, and income calculation• Established long term relationships with dealers by maximizing availability and assisting with issue resolution• Strategically planned 7 to 10 daily dealer visits to maintain rapport with established dealers and acquire new dealer agreements Show less

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  Platinum Auto Finance

  Jan 2017 - Jul 2017

  • Top grossing Relationship Manager with over 300 active dealers in the state• Promoted from Raleigh Relationship Manager to Statewide Relationship Manager within six months of hire date• Meet with upper management to revise policies, develop and implement strategies to facilitate overall growth, and reduce delinquencies• Conduct daily research using AutoCount to select appropriate dealerships that will produce valuable cold call visits• Review pending auto loans in Defi and ensure that Platinum Auto Finance captures contracts over competing lenders • Provide continuous follow up on potential new-dealer agreement contracts• Perform thorough training with dealers on compliance, program updates, title issues, and title resolution Show less

  • Relationship Manager

    Jul 2016 - Jul 2017

  • Sr. Relationship Manager (NC Statewide)

    Jan 2017 - Jan 2017
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  NextGear Capital

  Aug 2017 - Feb 2021

  Sr. Client Solutions Executive

  • Developed an aggressive sales plan yielding consistency in yearly number (Avg Power Driver over goal 2019)• Implemented the Dial for Dollars initiative in the North East and Mid Atlantic markets yielding a 40% increase on phone activity and a 30% increase on confirmed appointments• Present regularly at both Carolina Independent Automobile Dealer Association and Kat Messenger New and Continuing Education training classes providing industry insight with a consultative approach• Speak as a product specialist at the annual CIADA conference while networking with auto industry leaders• Frequently interact with other BU’s in the market to strategize on how we can grow the Cox Automotive portfolio collectively (Meeting held quarterly at our networking Kar Event)• An active leader in the Mid-Atlantic division providing fresh ideas, best practices and coaching to our new hires while volunteering to take on projects assigned by the Regional Director• Provide Valued insight on market trends to all related BU’s within the consumer financing sector• Create, grow and maintain relationships with auctions both within Manheim and our local independent auctions• Developed quarterly marketing strategy with Manheim to have all BU’s attend all event sales in the market to grow brand recognition for the respective BU. Show less

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  Cox Automotive Inc.

  Feb 2021 - now

  Enterprise Client Success Manager

  • A primary resource for lender client account management, sales enablement, cross-business unit integration, program coordination, and product performance optimization• Support unique initiatives and requests, as well developing new and creative solutions for assigned andunmanaged accounts (total of 646 nationwide lenders)• Gather, utilize, and leverage data from internal or external sources to support strategy decisions• Assist with sales cycle support by working with internal partners/teams within the organization and holding them accountable for executing client initiatives, resolving client issues• Speak to the technology integration & implementation procedures of a new product or services• Engage appropriate resources to respond to functional and technical elements of RFI’s/RFP’s/RFQ’s• Responsible for training new hires and assisting in account transitions. Show less