Robert Chico

Experience

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  Galilee Waterpark and Resort

  Oct 2006 - Dec 2018

  Operations Manager

  Supervised staff work in 6 different department engaged in daily operation of the resort - Front Office and Housekeeping - Cashier and Accounting- Sales and Marketing - Purchasing and Stock keeping- Food and Beverage - Lifeguard and Security*Oversaw all aspects of tour and travel operation, utilized the 11-hectare land area of the resort for events and conventions, function halls, 1,500 seats ballroom, pavilion and cottages. * Allocated tasks and priorities, coordinated Resources and Facility Management. *Managed events budget and controlled operational expenditures. *Ensured adherence to safety and security procedures, proper handling of resort and hotel equipment, act promptly to rectify any hazards in the workplace. *Monitored and processed all incident reports as needed. *Served as a public relations ambassador Show less

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  Burger King

  May 2020 - Jul 2021

  Shift Manager

  Responsible for store operations and provides direct supervision of staff during assigned shift*Assist the General Manager in recruitment, staff training, discipline and performance evaluation*Aid in achieving productivity goals such as labor cost and food cost* Maintain and promote a good work environment by motivating employees* Ensure that company procedures for maintaining the freshness and food quality are observed* Ensures the Production System, Standards and Procedures are being followed by all Front Counters, Drive- Thru and Back of House Team members. * Ensure that the inventory is carried out and stocks maintained at an appropriate level in accordance with company policy.* Ensure that all directives on health and safety at work are known and respected.* Resolve all customer complaints with politeness, courtesy and efficiency. Show less

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  Andrews Senior Care

  Jan 2021 - Oct 2021

  Dietary Service Aide
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  Domino's

  Aug 2021 - now

  General Manager
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  Chartwell Retirement Residences

  Sept 2024 - now

  Cook