Olivia Blalock

Experience

• 

  Walmart

  Oct 2017 - May 2019

  Optician

  Scanned customer’s selections, ensured that prices and quantities are accurate, accepted payments, issued receipts, answered inquiries, and provide helpful information to customers products, promotions, or item location. I also responded to complaints, process refunds or exchanges of items, and maintained a clean work space. Assisted patients to be properly fitted with new contact lenses and eyeglasses, after obtaining prescriptions from optometrists and ophthalmologists.Handled various administrative business tasks, such as keeping track of prescriptions and ordering and maintaining vision center inventory. Show less

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  DARCARS Honda

  Jun 2019 - Jun 2023

  Greet customers and listen as they explain the issues their experiencing with their vehicle. Input customer and vehicle information into a customer relationship management system and service database.Write up the documentation and effectively relay the customer’s information to the technician.Create work estimates to determining labor, supplies, and materials needed.Billing clients and managing work transactions.Respond to customers questions throughout the service process. Show less

  • Automotive Service Advisor

    Jan 2023 - Jun 2023

  • Automotive Technician

    Jun 2019 - Jan 2023
• 

  Neustar, Inc.

  Jan 2020 - Jul 2020

  Network Operations Center Technician

  Implemented entry level troubleshooting and support services for our client’s network devices and applications, through proactive monitoring of switches, routers and serversProvided preventive maintenance of network equipment; documented calls and service requests, monitored data center infrastructure, servers and computer networks

• 

  T-Mobile

  Jul 2023 - now

  Mobile Expert