Sharon Roberts

Experience

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  PwC

  Aug 2004 - Feb 2016

  Took the lead in the Training development function of the Tax Client Administration community (184 support staff) and undertaking facilitating action learning groups across Tax and Assurance (400 staff). Other highlights and responsibilities as Manager are:• Training - identify and assess future and current training needs by spotting skill gaps within the workforce. (implemented a Personal Organisation and Time Management course & Confidence Course).• Vastly improved staff performance by supporting and guiding individuals to achieve their potential with some members of the team subsequently being promoted • Collated training material to facilitate a training link page for Assurance and Tax CAs of 400 support staff• Saved the firm £6,000 through careful training budget management and monitoring • Led numerous training events ensuring material was fresh and up-to-date and linked to subject matter experts for effective training with constant evaluation of content and action on feedback Show less

  • Training & Project Manager (with coaching & facilitating)

    Aug 2004 - Feb 2016

  • Training Manager

    Aug 2004 - Feb 2016
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  PricewaterhouseCoopers London

  Oct 2006 - Feb 2007

  Team Secretary

  Provided extensive administrative andsecretarial support to the Human Capital team.

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  PricewaterhouseCoopers

  Feb 2007 - Jun 2008

  Tax Operations Executive

  Accountable for recruitment andtraining alongside the Client Service Executive andAdministrator with 150 client staff. Travelled extensivelyacross the UK providing CSE / A support. Networked across thecompany building and sustaining partnerships to drive forwardon development. Exhibited advanced logistical qualities toorganise training on risk management up skilling, taxawareness, FOCUS trail sessions and knowledge boost for cashmanagement.Other Tax Operations Executive accomplishments and dutieswere: Worked beyond job description to play a key role invarious projects including ScanSoft implementation / pilot,Simplification Project and training to be a trainer on theDeveloping an Eye for Accuracy course Assisted Operation Managers with full secretarialrecruitment lifecycle by updating interview questions Managed / updated up skilling training on in-house systemsand followed up training where appropriate Show less

• 

  SRConsults

  Mar 2016 - Mar 2017

  Senior Consultant (Professional Coach | Accredited & Certified Trainer)

  SRConsults offering Professional Coaching and Accredited Training services. Individual learning and development included:* website design (using WordPress) – is now using those skills to revamp the Oasis Business Network website* using Social Media to increase networks (Twitter, Instagram and Business Facebook). LinkedIn profile now has 290 followers – a great achievement building networks* run fortnightly evening group meetings on a rota basis, leveraging off facilitation and training skills. * attendance to the CIPD Learning & Development Show 2016 at Kensington Olympia London and attended the following workshops:  Developing Digital Platforms to Enable Collaborative and Adaptive Learning  Future-focused L&D: adapting to changing learner and business needs  Using New Forms of change to create meaningful L&D Opportunities  Making Learning more Accessible and Impactful through Digital Technology  perseverance to keep contacts and business moving forward (to help drive this and “hit” the market in a different way, Sharon is now studying Sports Massage Therapy - with the aim of using her coaching and mentoring skills during the therapy sessions (where appropriate). Creating a platform to advertise and market her Coaching and Training services as well as her L&D background). Show less

• 

  Towards Maturity

  Mar 2017 - Jan 2018

  Client Relationship Manager

  Sharon worked for Towards Maturity, coaching clients to scope requirements and needs and assessing what product they might require. Working closely with Principal Consultants to drive sales, deliver workshops, presentations, focus groups around learning landscapes and strategic reviews. Supporting clients on how to Benchmark using Zoom webinars, including 1-1 contact with clients. Walking alongside clients on their journey within the L&D function, establishing client current needs. Proof reading reports, billing and managing benchmark premium memberships (billing/yearly renewals). Drafting proposals and overview of services for client. Attending key events including the CIPD Learning and Development Show Exhibition 2017 and the Learning Technologies Summer Forum. Sharon is now looking for a role that can utilise her learning and development and coaching skills in an environment that offers autonomy and agility. Show less

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  SR-Massage

  Nov 2017 - now

  Sports Massage Therapist (part time)

  Sharon studied at the Twickenham University and utilises a deep understanding and knowledge of muscle systems and assesses client pain points and manipulating specific muscles and soft tissues to provide pain relief and promote well-being. Sharon effectively guides clients in self-care techniques, including stretching and/or heat/cold Therapy. Sharon also works in the capacity at the Therapy and Life Centre in Coulsdon.

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  Medical Technology Ireland

  May 2018 - now

  Office Manager (part time)

  Sharon joined Medical Technology as an Accounts Manager looking after the bookkeeping, working alongside the Accountant. In conjunction, Sharon co-ordinates events. Duties include updating client payments, sending out invoices as well as sending emails to clients around upcoming events. Monitoring responses, collating information for the show guide. Sharon also updates the website with key information relating to the Exhibitor Event. Attention to detail is key in this role.

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  Therapy and Life Centre Coulsdon

  Sept 2018 - now

  Sports Massage Therapist