Chasity Williams

Experience

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  Metropolitan St. Louis Sewer District

  May 2002 - Jan 2004

  Human Resources Intern

  Observed managers in Employment, Training, and Benefits, learned fundamental human resources policies, procedures and industry trends, performed various administrative functions, answered questions about benefits, employment, and trainingAnalyzed benefit plans Conducted intern orientations Assisted with salary and benefit surveysFunctioned as temporary Office Associate Trained new Office Associate

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  MERS/Goodwill

  Jun 2004 - Oct 2004

  Job Coach

  Provided hands-on support and training to individuals for a non-for-profit agency aiming to prepare and increase productivity of clients with development and physical disabilities Provided advice to clients about various functions of their jobConducted task analysis profilesTaught various job skills Provided advice on communication techniques and strategies

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  NBA Gateways

  Jul 2004 - Oct 2004

  Human Resources Administrator

  Assisted the Manager of Human Resources with all personnel functions including employment verifications background checks, open enrollment, and scorecard reporting for a non-for-profit agency that assisted individuals with mental retardation and developmental disabilitiesStandardized scorecard reporting Addressed questions and concerns of customers and staff regarding benefits and the hiring process Maintained files

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  Metropolitan St. Louis Sewer District

  Oct 2004 - Oct 2009

  Recruited professional, skilled trade, and entry-level candidates, conducted on-boarding activities, entered personnel records, coordinated training programs, counseled employees regarding benefits, policies and procedures for the fourth largest wastewater utility in the nation with 900+ employeesRecruited high quality hires 40% below department average Coached subject matter experts on structured interview techniques with skillful tactAudited records resulting in the collection of approximately $5,000 in unpaid fundsProcessed new-hire and E-Verify paperwork ensuring 100% compliance with state and federal lawsResearched and managed a company benefit which solved a growing concern for many employeesRemarkable ability to develop and maintain relationships with customers and peers Exceptional ability to handle various tasks and adapt to different work environments Show less Compiled statistics on Minority and Women Business Enterprises (MWBE) procurement expenditures, evaluated bids for MWBE participation, maintained contact information vendor database, entered personnel records in the HRIS system, performed administrative support of considerable variety, performed accounts payable duties, administered and graded tests, assisted the Benefits, Employment, and Training departments with their objectives Established the MWBE procurement process which led to winning Organization of the Year Collaborated with Engineering and Information Systems to create a supplier diversity reporting database Used independent judgment to type materials including letters, documents, forms and reportsContinuously exceeded manager’s expectations in accountability, building positive relationships, teamwork, and supporting change Show less

  • HR Generalist

    Apr 2007 - Oct 2009

  • Human Resources Office Associate

    Oct 2004 - Apr 2007
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  GAP Solutions, Inc.

  Apr 2010 - Jul 2010

  Training Specialist for NASA

  Provided training support services to NASA by performing the following duties:Assisted HR Development Representatives with the coordination of the Project Leadership Program (PLP) and the Space Systems Engineering Development Program (SSEDP)Prepared information for in-house and offsite training programsPrepared data for training budget, surveys, analyses of results, and reviewing requestsAssisted management in interpreting and applying training resources and policiesResearched and consolidated information required for analysis of training operations Show less

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  NASA - National Aeronautics and Space Administration

  Jul 2010 - now

  Starport NASA Exchange – Lyndon B. Johnson Space Center (JSC)Starport is a non-appropriated funded, financially self-sustaining, quality-of-life branch of HR, designed to promote the engagement, welfare, and morale of the JSC workforce Overview: Lead business strategy, staff management, and convenience services e.g., retail, fitness, sports and recreation, conference rentals, and facility support for a $2.3M operation. Provides leadership and direction to a team of 25 salary and hourly employees. Areas of Proven Performance:Set and ensure the organization’s strategic plan, mission, and vision is communicated and integrated into the team’s goalsDevelop and implement a wide range of business plans and policies including budgeting, facility management, procurement, IT, and legal matters to effect continual improvements in revenue generationUnderstand business priorities and translate into HR initiatives that support the business as it growsAnticipate needs, requirements, problems, opportunities, and trends to plan and integrate programs that foster employee engagement activities for NASAEstablish and maintain effective relationships with executives, council members, HR business partners, vendors, and the local community membersCoach and develop employees. Shepherd NASA’s cultureGuide engagement initiatives that have far-reaching impact and ambiguous predictions regarding the right course of actionRegularly serve as a coach in coordinating individual development, team initiatives, policy implementation, and consensus building Show less Starport NASA Exchange – Lyndon B. Johnson Space Center (JSC)Starport is a non-appropriated funded, financially self-sustaining, quality-of-life branch of HR, designed to promote the engagement, welfare, and morale of the JSC workforce Overview: Lead business strategy, staff management, and convenience services e.g., retail, fitness, sports and recreation, conference rentals, and facility support for a $2.3M operation. Provides leadership and direction to a team of 25-32 salary and hourly employees. Areas of Proven Performance:Set and ensure the organization’s strategic plan, mission, and vision is communicated and integrated into the team’s goalsDevelop and implement a wide range of business plans and policies including budgeting, facility management, procurement, IT, and legal matters to effect continual improvements in revenue generationUnderstand business priorities and translate into HR initiatives that support the business as it growsAnticipate needs, requirements, problems, opportunities, and trends to plan and integrate programs that foster employee engagement activities for NASAEstablish and maintain effective relationships with executives, council members, HR business partners, vendors, and the local community membersCoach and develop employees. Shepherd NASA’s cultureGuide engagement initiatives that have far-reaching impact and ambiguous predictions regarding the right course of actionRegularly serve as a coach in coordinating individual development, team initiatives, policy implementation, and consensus building Show less Provide high-quality guidance to management on present & potential organizational, management, or employee issues. Facilitate win-win solutions regarding a variety of HR-related subjects including employee relations, performance management, hiring, workforce strategy, planning and analysisInterpret and inform managers and employees of pertinent human resources regulations and operating proceduresEstablish and maintain effective relationships customers. Demonstrate exceptional effectiveness in analyzing and devising solutions to particularly complex/challenging problemsCounsel employees and supervisors on a variety of sensitive employee and labor relations issues. Advise management on appropriate procedures and counsels employees regarding their rights and responsibilities. Negotiate with Union representatives in order to reach agreements, and provide guidance and consultation to management on a variety of labor relation issuesProvide mentoring and guidance to junior Human Resources employees. Serve as coach and facilitator in coordinating team initiatives, policy, team projects, and consensus building. Assist with devising effective plans to manage unique customer challenges Show less

  • Team Engagement Manager

    Nov 2022 - now

  • Deputy Manager Operations

    Jun 2019 - Nov 2022

  • Senior Human Resources Business Partner

    Jul 2010 - Jun 2019