James Williamson

Experience

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  Penn State Hospitality Services (PSHS)

  Nov 1997 - May 2001

  Human Resources and Training Manager

  Responsible for providing leadership and direction for the assessment, development, implementation, management and evaluation of a unit wide training program. Responsible for developing, coordinating, and conducting training programs. Developed, recommend and implemented established training requirements. Monitored compliance, developed accountability measurement process and maintained training records. Scheduled, and prepared training rooms andmaterials for training programs.

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  RBA Professional Data Systems

  Dec 2001 - Jan 2004

  Systems Analyst and Technical Trainer

  Responsible for gathering and analyzing project data, Working with technology, data, and application architecture to ensure the solution design is optimized to meet client requirements and standards. Develop, coordinate and performed all marketing efforts, primarily responsible for sale lead generation and follow up. Execute software presentations and demonstrations. Design and deliver all technical training programs for new and existing clients as well as internal associates.

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  Hilton Garden Inn Plymouth

  Jan 2004 - Jan 2008

  Director of Sales and Marketing

  Oversee sales department in all phases of daily business, contracts, upcoming events and customer contact. Prepare end of month report, source of business and evaluate revenue forecasts on a daily and monthly basis. Negotiate national corporate accounts. Travel to feeder markets and local corporations to solicit new business. Develop annual budgets and marketing plans. Promote restaurant specials and large catered events. Maintain all account files.

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  MOGO Energy Company, LLC

  Jan 2008 - Nov 2009

  Director of Sales and Marketing

  Responsible for marketing and structuring short and long-term products and services in the natural gas marketplace; working closely with counterparties to develop relationships and foster opportunities to realize margin from natural gas marketing opportunities; structuring complex product offerings to a wide range of customer groups to maximize value to utilities while minimizing risk components; performing valuation analysis of transportation and storage capacity on theinterstate pipeline system and negotiating short and long-term natural gas wholesale contracts. Show less

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  Hilton Suites of Auburn Hills

  Jul 2009 - May 2012

  Director of Sales and Marketing

  Essential duties and responsibilities the following: Share responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implementing the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Lead on-property sales functions. Evaluate the hotel's participation in the various sales channels, market sales, event bookings, electronic lead channels, etc. while developing strong working relationships to maximize hotel's profitability. Proactively position and market the property; manage marketing budgets to enable development of hotel specific campaigns, promotions, collateral, etc. to drive revenue and meet property objectives. Show less

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  Sprint

  May 2012 - Oct 2013

  Small Business and Retail Consultant

  Sells company products and services to walk-in customers in retail outlets. Provides a high level of customer service support with product expertise and advanced selling skills. Guides customer through the purchasing decision and activation process, and educates the customer on their new purchase. Develop new customer prospects or referrals and builds customer relationships to drive sales. Advance the company's retail position in consumer markets. Achieve sales goals and service performance requirements through new customer sales, sales of accessories and features, and by providing excellent customer satisfaction. Show less

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  Staples Business Advantage

  Oct 2013 - now

  Develops a sales business plan to meet Technology sales, margin, gross profit, and budgetary goals. Ensures revenue and margin goals are attained by sales team. Manages Staples micro-MPS offering Establishes and maintains client relationships and programs. Ensures support for sales team via regular team calls, one on ones, and continued training and development. Assists in preparations of bids and presentations as necessary. Creates an environment of success while building a strong team Monitors Technology sales team performance and communicates results to individuals, teams, market, and management team. Manages the selection, termination, development, measurement, motivation, and cooperation of the sales team. Manages IAM technology budget and sales margin. Ensures that STS policies are communicated and implemented. Show less *** Achieved Sales Excellence Award 2015 ***Identify and close technology sales opportunities within existing inside sales accounts and identify new business accounts using consultative, value-based selling strategies to grow and penetrate technology business. Set up technology standards lists to create “sticky” and loyal Staples technology customers. Provide ongoing training to the inside account management team on how to identify qualify technology opportunities. Ensure that the IAM’s feel comfortable and confident discussing and broaching the subject of low tech commodity items. Develop, nurture and grow manufacturer relationships and work with our key suppliers and other identified technology vendors to grow sales. Work closely with internal partners and groups to ensure customer satisfaction and loyalty throughout the ordering process. Show less Grow B2B account sales by building personalized working relationships at multiple levels within large organizations. Promote compliance within custom purchasing agreements via outbound calling to multiple locations within accounts if applicable. Establish a positive rapport to ensure customer loyalty when welcoming new customers into the managed accounts program. Ongoing identification of new sales opportunities within account base; build multiple contacts across each organization and selling across all Staples product categories. Develop incremental sales and maintaining strong margin within account base. Consistently meet established goals for sales, margin, and daily activity. Show less

  • Area Sales Manager: Technology Solutions

    Sept 2016 - now

  • Program Account Manager - Technology Specialist

    Feb 2015 - Aug 2016

  • Inside Account Manager

    Oct 2013 - Feb 2015