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Ruby Lambert

Ruby Lambert

Food Server

Followers of Ruby Lambert282 followers
location of Ruby LambertManchester, England, United Kingdom

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  • Timeline

  • About me

    Venue Marketing and Communications Executive at Emirates Old Trafford, Lancashire Cricket Club

  • Education

    • Oldham Sixth Form College

      2015 - 2017

      A Level English Language - Grade BA Level Dance - Grade BBTEC Subsidiary Diploma in Travel and Tourism - Distinction*

    • Saddleworth School

      2010 - 2015

      10 GCSE's A-C including English, Maths and Science1 BTEC in Performing Arts (Dance)

    • Leeds Beckett University

      2017 - 2021
      BA (Hons) International Tourism Management First Class Honours

      Key modules studied: -International Tour Operations-Trends in Tourism -Crisis Management in Tourism -Professional Solutions for Industry-Strategic Decision Making-Tourism Consultancy Ventures

  • Experience

    • The Cake Kitchen

      May 2016 - Sept 2017
      Food Server

      Part-time employment during sixth form college.

    • THE SADDLEWORTH HOTEL LIMITED

      Dec 2017 - Dec 2018
      Food Server

      Part-time employment during university.

    • First direct arena

      Feb 2018 - Mar 2020
      Box Office Assistant

      - Sold and distributed tickets via the Ticketmaster ticketing system, whilst demonstrating excellent customer service to customers who purchased directly from the venue. - Took customer payments and completed the daily cash-up.- Communicated with external promotors to print their ticket stock efficiently. - Managed customer queries and complaints via inbound/ outbound calls and via email.- On busy event days, responded to customer queries and complaints face-to-face. Show less

    • Academy Music Group

      Sept 2019 - Mar 2020
      Social Media and Marketing Assistant

      - Posted and scheduled content for the venue’s social media accounts, using a range of social media scheduling programmes e.g Hootsuite, Tweetdeck and Creator Studio.- Liaised with external graphic designers to fulfil needs for the venue's promotional collateral.- Managed the venue’s bar screens by uploading the bar menu items and partnership advertisements.- Managed the venue's digital advertising screen with promotional content for upcoming shows at the venue. - Attended cross-departmental meetings to discuss workload / priorities and set objectives to meet goals and targets set by head office. Show less

    • Happy Beds Ltd

      Jul 2021 - Oct 2021
      Social Media and PR Assistant

      - Managed the Happy Beds’ Instagram, Facebook and Twitter accounts by creating, sourcing and scheduling weekly content using Creator Studio and Canva.- Liaised and worked with a range of social media influencers to produce and execute collaborative PR campaigns for Happy Beds.

    • Sweet Squared

      Nov 2021 - Dec 2022
      Marketing Executive

    • Emirates Old Trafford, Lancashire Cricket Club

      Jan 2023 - now
      Venue Marketing and Communications Executive

  • Licenses & Certifications

    • Crisis Management in Tourism

      Leeds Beckett University
      Mar 2019