Lukasz Partycki

Experience

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  DB Schenker

  Sept 2011 - Sept 2011

  Student stażysta
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  Raben Group

  Sept 2013 - Sept 2013

  Praktykant

  Fresh Logistics, Raben Group

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  Raben Group

  Nov 2013 - Apr 2014

  Asystent ds. obsługi klienta

  Fresh Logistics, Raben Group

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  BPO+ Business Process Outsourcing

  Oct 2014 - Feb 2018

  Fulfillment Specialist

  Processing of huge volumes of sensitive data. Verification of correctness and distribution according to business, logistical and geographical objectives. Distribution of orders using secure file transfer tools and platforms.➜ Validation and preparation of bulk shipping orders to logistics partners in 40 countries.➜ Daily cooperation with logistics partners.➜ Shipment and stock status reporting.

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  IIIT Innovation In IT

  Mar 2018 - Jan 2022

  Nurturing relationships with business managers, developing the scope of desired functionality, preparation of project cost for approval.➜ Collection of needs and project requirements from the bussines areas of payments, logistics and assisted translation (CAT).➜ Maintaining good relations with the business client.➜ Providing project cost for client approval.➜ Planning and coordinating the work of development teams, based on agile methodologies (Scrum and Kanban).➜ Maintaining project roadmaps.➜ Creation and maintenance of project documentation.➜ Post-implementation support, user trainings.➜ Ordering analytical reports.➜ Managing the maintenance of IT products. Show less The 'link' man between the app users and the development team, the so-called first line of support, maintaining communication between both parties. Monitoring product quality and providing configuration solutions for most of the difficulties encountered by users, to relieve the technical team of developers.➜ Immediate communication between users and the IT team, being the first line of support.➜ Initial verification of requests and debugging. ➜ Develop monitoring and alerting of critical functionality.➜ Creation of test scenarios, manual testing, acceptance of solutions.➜ Performing deployments to test and production environments using CI in GitLab. Show less

  • Junior IT Project Manager

    Nov 2020 - Jan 2022

  • Application Support Specialist

    Mar 2018 - Oct 2020
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  Grupa Wirtualna Polska

  Jan 2022 - Jul 2024

  IT Project Manager

  Responsibility for the e-commerce area of the websites and mobile applications of products: Pilot WP, Audioteka, Open FM. Coordinate the work of a dedicated project team, consists of various specialisations developers, UI/UX designers and analysts. Realization of more than 30 projects, including those with the highest risk level, as well those that enabled modern payment methods with their additional features.➜ Collection of needs and project requirements from the e-commerce area, subscription payments and one-off payments (OTP), sign up and sign in.➜ Coordinate the projects for users of browsers, TVs, Android and iOS smartphone operating systems.➜ Coordinate and organise the work of teams consisting of Backend, Frontend and mobile (AND/iOS) developers, based on agile methodologies (Scrum and Kanban).➜ Lead the scrum meetings and be responsible for roadmap of projects in Monday and ClickUp tools.➜ Creation + maintenance project and user documentation, trainings for business users.➜ Cooperation with Accounting, Legal and the Customer Service Team to coordinate development or repair works. Show less

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  Start-up e-commerce, Enerad Sp. z o.o.

  Aug 2024 - Nov 2024

  Operations Manager

  Taking up the challenge of a project to revise the assumptions by creating an entirely new e-commerce product. For reasons unrelated to the product, the start-up didn't continue, but it allowed me to be the organiser of all processes, providing a wealth of knowledge about the market, legal issues, as well as new tools.➜ Creation the end-to-end project of all processes for the online shop.➜ Reasearch of products and products sourcing.➜ Research, analysis and implementation of legal and customs requirements. ➜ Exploration and implementation of process support services (f.ex. IVR).➜ Configuration of automation processes in BaseLinker and WooCommerce. Show less