Roshan Razvi

Experience

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  Meesho

  Jul 2019 - May 2021

  Customer Contact Representative
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  Tutoraj

  Dec 2020 - Dec 2020

  Marketing

  Marketing Internship Program

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  2COMS Consulting Pvt. Ltd.

  Sept 2021 - Dec 2022

  Transaction Processing Representative

  Worked under a contract for Accenture• Handling all types of Health Care Insurance processes like Benefit coding/plan setup, Member Enrollment, Reinstatement and Termination

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  Accenture

  Dec 2022 - now

  Transaction Process Representative

  Enroll and maintain health plan member details, including processing of new members, renewals, updates and terminations.Review medical claims data entry, edits and verification, eligibility determination, and benefit verification. Generating ID CardsMeeting up the SLA's, Internal Quality, TAT & ProductionUpdating Benefit corrections and adjustment in systemCommunicate with third parties, clients, providers, and update and maintain various systems/tools per standard process documentation. Performing Execute transactions without minimal direction, enter data and retrieve information from group specific system Answer email queries related to the process, process payments to the vendors on a request/weekly/monthly basis and perform monthly accruals Show less