Severin Larsen

Experience

• 

  Schlotzsky's

  Aug 2003 - Dec 2010

  Shift Manager
• 

  PETCO Animal Supplies, Inc.

  Jan 2010 - Aug 2012

  Customer Adviser Specialist
• 

  Christopher Morgan

  Aug 2012 - Feb 2013

  Order Processing
• 

  Grovhac Inc.

  Apr 2013 - Nov 2013

  Shipping Manager & IT

  • Generated documentation for international shipments• Updated and digitized product documentation along with upgrading productivity and system software • Quality assurance for incoming and outgoing shipments

• 

  The Bon-Ton Stores, Inc.

  Dec 2013 - Jun 2018

  • Partnered with I.T. and the User Interface team within eCommerce to identify and resolve system improvements to help grow the Omni-channel business• Served as the go-to leader in the analytics space, providing guidance that ultimately increased demand by over 30% on an annual basis• Supported the eCommerce merchant and marketing teams by coordinating internal processing and reporting needs related to eCommerce; served as a liaison on technical questions• Quality assurance and testing for multiple internal and customer facing applications and platforms• Collaborated with customer service to identify and resolve site/product issues directly affecting customers Show less

  • Senior eCommerce Business Analyst

    Sept 2016 - Jun 2018

  • eCommerce UI Information Designer

    Sept 2015 - Sept 2016

  • eCommerce Vendor Coordinator

    Jun 2014 - Sept 2015

  • eCommerce

    Dec 2013 - Jun 2014
• 

  Herzing University

  Nov 2018 - now

  • Senior Business Analyst & Report Writer - Team Lead

    Dec 2021 - now

  • IT Business Analyst

    Nov 2018 - Dec 2021