Matthew K.

Matthew K.

Desktop Support Technician

Followers of Matthew K.15 followers
location of Matthew K.Madison, Wisconsin, United States

Connect with Matthew K. to Send Message

Connect

Connect with Matthew K. to Send Message

Connect
  • Timeline

  • About me

    Sr, Technical Support Analyst

  • Education

    • University of Hartford

      1987 - 1989
      Liberal Arts and Sciences/Liberal Studies
    • International Culinary Center

      1994 - 1995
      Culinary Certificate
    • International Culinary Center

      -
    • Arapahoe Community College

      2015 - 2016
      CompTIA A+ Certificate Information Technology
  • Experience

    • HCA Healthcare

      Sept 2016 - Sept 2017
      Desktop Support Technician

      Technology incident resolution management of on average 15 tickets per day ranging from telecommunications, hardware, software, imaging, and intermediate distribution frame.

    • Healthcare Corporation of America (HCA)

      Sept 2017 - Jul 2018
      Physician Support Coordinator

      Primary technology liaison for physicians and their offices, including the coordination of implementation, training, support and ongoing maintenance of HCA deployed systems.

    • HCA Healthcare

      Aug 2018 - Feb 2019

      Primary technology liaison for physicians and their offices (~85), including the coordination of implementation, training, support and ongoing maintenance of HCA deployed systems.

      • Physician Support Coordinator

        Sept 2018 - Feb 2019
      • Physician Support Coordinator

        Aug 2018 - Feb 2019
    • Exact Sciences

      May 2019 - Jun 2022
      Sr, Technical Support Analyst
  • Licenses & Certifications

    • A+

      CompTIA
    • Culinary

      International Culinary Center