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DIPEN LAVALE

DIPEN LAVALE

Customer Support Engineer

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location of DIPEN LAVALEAhmedabad, Gujarat, India

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  • Timeline

  • About me

    Cloud Engineer at Informa

  • Education

    • Jay somnath Higher secondry school

      2009 - 2010
      SSC 84.33%

    • Important FAQs

      2010 - 2013
      Diploma in Electronics and communication Electronics and communication

  • Experience

    • HCL SERVICES LTD.

      Nov 2013 - Dec 2015
      Customer Support Engineer

      • Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and any other authorised desktop applications• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment. Show less

    • HCL Services Ltd

      Nov 2013 - Aug 2017
      Associate

    • PRIME INFOTECH

      Jan 2016 - Sept 2017
       I.T. Support Administrator

      • Knowledge on IP addressing schemes• Troubleshooting network connectivity in a LAN/WAN environment• Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.• E-Mail Client Configuration & Support (Microsoft Outlook and Outlook express) Windows 7, Vista and XP professional.• Material Management of all critical and consumable Spares.

    • IValue Systech Pvt. Ltd.

      Sept 2017 - Dec 2018
      System Administrator

      Knowledge and support experience with virtualization technologies including VMware Esxi.Managing VMware Esxi server. Implementation and Troubleshooting for the Esxi server and storage assigned as per requirementAnalyze user and application requirements to determine operating system, storage, memory, and CPU needs for both physical and virtual servers on VMware.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Show less

    • Tata Consultancy Services

      Dec 2018 - Jun 2020
      System Administrator

      Managing windows serverManaging AD and DNS server for TCS ClientManaging Antivirus server and WSUS server for the Windows patch updateInstall/configure Linux, apply upgrades/patches, install application software, and implement securityBuilding Trust between and DC and DR site through Domain ServerKnowledge of Data Center Infrastructure, Managing and changing as per the requirement.Hypervisor technologies (Hyper-V, VMware,)Knowledge and support experience with virtualization technologies including VMware Esxi. Show less

    • The SSL Store™

      Mar 2021 - Apr 2021
      Sr. System Administrator

    • CloudStakes Technology Pvt. Ltd.

      Apr 2021 - Jan 2024
      DevOps Engineer

    • Informa

      Nov 2023 - now
      DevOps Engineer - AWS

  • Licenses & Certifications