
Courtney Phillips
Special Assistant to the LA Director of the National Voter Registration Act

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About me
Secretary at Louisiana Department of Health ♦ Senior Administrator Government Sector | People Leadership | Operational Oversight | Fiscal Management | Health Equity Strategist | Community Engagement
Education

Louisiana State University
-Master of Public Administration (M.P.A.)
Southern University and A&M College- Baton Rouge
-Doctor of Philosophy (Ph.D.) Public Policy (Healthcare & Education)
Louisiana State University
-Bachelor of Science (B.S.) Kinesiology
Experience

Louisiana Elections and Voting
Dec 2000 - Aug 2003Special Assistant to the LA Director of the National Voter Registration Act
Louisiana Department of Health
Aug 2003 - Apr 2015I was selected to serve as COO of DHH, working directly with Secretary to establish and execute short/long-range departmental goals, processes, programs, and initiatives. As Chief of Staff, I provided leadership of all administrative, financial, and operational activities for the Department’s Secretary, Deputy Secretary, and Undersecretary. I worked with key stakeholders and resources on department projects, developed and maintained budgets, interfaced with external constituents, including legislators and cross-agency resources, and supported key initiatives and orders as outlined by executive cabinet and executive committee. Working directly with Deputy Secretary, I helped oversee daily operations of the department, including budget management, stakeholder relations, and programmatic, policy, and administrative functions across all agency programs. I served as Louisiana Money Follows the Person (MFP) Project Director managing the largest grant ever for the Centers for Medicare and Medicaid Services (CMS).
Deputy Secretary
May 2013 - Apr 2015Chief of Staff
Sept 2011 - May 2013Executive Management Officer
Mar 2009 - Sept 2011Medicaid Program Manager 2
Oct 2007 - Mar 2009Medicaid Program Supervisor
Feb 2006 - Oct 2007Program Specialist/Monitor
Aug 2004 - Jan 2006Management Intern
Aug 2003 - Aug 2004

Nebraska Department of Health and Human Services
Apr 2015 - Oct 2018Chief Executive OfficerAfter my long tenure for the State of Louisiana, I was appointed by Governor Pete Ricketts as CEO of the Nebraska DHHS, holding full accountability for a workforce of 4,500 employees and multibillion-dollar budget. I delivered complete oversight of operations for all departmental divisions, including Behavioral Health, Children and Families, Developmental Disabilities, Medicaid and Long-Term Care, and Public Health and also directed agency operations, such as HR, regulatory compliance, and fiscal responsibilities. Show less

Texas Health and Human Services
Oct 2018 - Apr 2020Executive CommissionerAppointed by Governor Greg Abbott as Executive Commissioner of the largest state department, I held full accountability for 38,000 employees across two state agencies, the Texas Health and Human Services Commission (HHSC) and the Texas Department of State Health Services (DSHS). I was directly accountable for administrative and fiscal operations for all programs and divisions of HHSC such as Medicaid, Long-Term Care/Developmental Disabilities, Supplemental Nutrition Assistant Program (SNAP), Temporary Assistance for Needy Families (TANF), Behavioral Health Services, and Women’s Services. I also served as the executive leader of DSHS, consisting of 2,900 team members providing services for vital statistics, such as birth and death records, health data management, chronic and infectious disease prevention, laboratory testing, and facility licensing/regulating. Show less

Louisiana Department of Health
Apr 2020 - nowSecretaryIn April 2020, I was appointed by Governor John Bel Edwards to provide strategic leadership of administrative and operational functions for the state’s largest agency, the Department of Health. As the executive leader, I have direct accountability for a workforce of 6,500 spanning various units and divisions, including the Office of Public Health, Medicaid program and direct service programs such as behavioral health, developmental disabilities, aging and adult services, and emergency preparedness. Lead the planning, implementation, and execution of short/long-range goals for programs and operations across all state facilities and community based services. Additionally, I provide complete fiscal oversight and direct HR, regulatory compliance, cross-agency relations, and day-to-day departmental operations. Show less
Licenses & Certifications

Executive Green Belt
Lean Six Sigma Institute LLC
White & Yellow Belts
Lean Six Sigma Institute LLC
Honors & Awards
- Awarded to Courtney PhillipsLincoln Journal Star 30 Most Influential Women in Lincoln - 2018
- Awarded to Courtney PhillipsInnovation, Development and Entrepreneurship Award (IDEA) University of Nebraska
- Awarded to Courtney PhillipsLincoln Journal Top Young Professionals -
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