Jocelyn Baxter

Experience

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  St. Francis Xavier University

  Sept 2012 - Aug 2015

  ○ Foot patrols○ Event security, including pat downs and protection of liquor license○ Student liaison, including ensuring students were safe in sometimes unpredictable circumstances○ Manage patrollers, including supervising other patrollers for small and large scale events○ Radio procedures○ First Aid, CPR & Crisis Intervention ○ Research regarding food security in rural communities in Canada ○ Research regarding sympathy practices○ Filing and organizing articles○ Grading exams ○ Proctoring exams

  • Lead Patroller, Security & Event Staff

    Sept 2013 - Aug 2015

  • Professor's Assistant

    Sept 2012 - Aug 2015
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  Antigonish Culture Alive

  May 2014 - Sept 2015

  Assistant Event Coordinator

  ○ Advertising event & selling ad space○ Creating employment contracts○ Selling artwork○ Hanging artwork○ Customer service, including answering emails and phone calls○ Recruitment of artists○ Finding accommodations for visiting artists○ Planning two day event○ Making schedule and map for events○ Technology and sound set up○ Graphic design for promotions○ Social media

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  Cassels Brock & Blackwell LLP

  Aug 2016 - Oct 2018

  Receptionist/ Client Services

  ○ Providing administrative assistance for 400+ staff personnel in an organized and detailed manner○ Organizing and overseeing boardroom bookings for various parties○ Customer service, including, but not limited to greeting clients and taking care of their specific needs with warmth and professionalism establishing connections and encouraging lasting firm loyalty○ Managing a multi-line phone, directing callers to appropriate persons in a timely and efficient manner○ Resolving scheduling conflicts ○ Handling sensitive and confidential matters with diplomacy○ Email communication ○ Invoices for the department of Office Services○ Record indexing○ Extra tasks as needed by Director of Office Services Show less

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  Osler, Hoskin & Harcourt LLP

  Oct 2018 - Feb 2022

  Employment Services Specialist

  ○ Coordinating employment services for legal professionals including leaves of absence, maternity and parental leaves, client and office secondments, voluntary and involuntary departures, departmental and office transfers, status changes, promotions and contract renewals by drafting memorandums, letters of employment and internal communications○ Supporting performance management processes for both paraprofessionals and associates, ensuring the processes are informed by current Firm policies and are taking into account miscellaneous personnel issues, year over year○ Updating and maintaining personnel files and personnel database with highly confidential and sensitive information, keeping management, committees and partners apprised of the current status of personnel matters and anticipating next steps○ Leading and supporting various projects and programs related to legal professionals including the Firm's associate advisor, compilation of partnership materials, and the overview and revision of Firm memorandoms as they relate to employment services○ Coordination of paraprofessional professional development seminars and social events○ Regular communication with payroll regarding employment services changes, including the submission of compensation changes and status changes○ Developing and refining Firm protocols and procedures with respect to employment services and communicating Firm policies in a sensitive and timely manner to legal professional○ Report and data generation at the request of partners and senior mangement, in addition to drafting and editing internal communications to partners, associates, paraprofessionals, staff and the Firm at large○ Research regarding both market and internal Firm trends○ Consistent communication and team work with Firm recruitment, student programs, payroll & benefits, finance and accounting and information systems departments Show less

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  Borden Ladner Gervais LLP (BLG)

  Mar 2022 - now

  • Senior Manager, Talent

    Mar 2024 - now

  • Manager, Human Resources

    Mar 2022 - Mar 2024