Thoum Lorm

Experience

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  Angkor Century Hotel

  Aug 2005 - Sept 2008

  Siem Reap

  Hotel staff

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  Build Bright University

  Jan 2011 - Apr 2023

  I have been teaching a bachelor degree in field of business, engineering, Information technology and English faculty. Master of Education

  • Lecturer

    Jan 2011 - Apr 2023

  • Student

    Jan 2011 - Dec 2012
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  Asia Experience Travel

  Jan 2012 - Jan 2016

  Sales Manager

  Prepare tour itinerary, transportation, hotel and tour guide for guests.

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  My own company (I am self-employed)

  Dec 2012 - now

  Freelance interpreter and Translator
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  Treasure Oasis Hotel

  Dec 2014 - Dec 2015

  Assistant Operations Manager

  As an Assistant Operations Manager I am responsible for all general aspects of the hotel's operations and day-to-day staff management. I am the ambassador of the brand our hotel, provide leadership and strategic planning for all departments. I support our culture, ethos and strive to maximize guest satisfaction. I work very closely with the hotel owners (and other stake holders), lead the management team and ensure that overall hotel targets and profitability are met. Responsible managing Hotels management team overall hotel targets deliver excellent guest experience. A general would also required manage between profitability guest satisfaction measures. Show less

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  Memoire d Angkor Boutique Hotel

  Apr 2016 - Mar 2017

  Hotel Operations Manager

  As Operations Manager I am responsible for all general aspects of the hotel's operations and day-to-day staff management. I am the ambassador of the brand our hotel, provide leadership and strategic planning for all departments. I support our culture, ethos and strive to maximize guest satisfaction. I work very closely with the hotel owners (and other stake holders), lead the management team and ensure that overall hotel targets and profitability are met.

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  Hima boutique Hotel

  Feb 2017 - May 2018

  Operations Manager

  As Operations Manager I am responsible for all general aspects of the hotel's operations and day-to-day staff management. I am the ambassador of the brand our hotel, provide leadership and strategic planning for all departments. I support our culture, ethos and strive to maximize guest satisfaction. I work very closely with the hotel owners (and other stake holders), lead the management team and ensure that overall hotel targets and profitability are met.

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  Travel to Inspire

  Nov 2017 - now

  Founder & Managing Director
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  Travel to Inspire

  Dec 2017 - now

  Product Development Manager

  Travel to Inspire is a social enterprise funded by its manager Thom San with the scope of supporting families in rural Cambodia. At Travel to Inspire we devote 50% of our profits to support our development programmes in education, clean water and sanitation, in several villages in the north of Siem Reap.One of our goals is to inspire travellers by passing on to them as much knowledge on the region as we can: knowledge about its past but also about its present. To do so, we work with a network of local Khmer guides, certified and specialized in the history of the region.We take our visitors to many places around Siem Reap, including the famous temples at Angkor Wat, Bayon, Ta Prohm and Banteay Srei, the Cambodian Cultural Village, Artisan’s d’Angkor, Traditional Apsara Dancing, Butterfly Centre, and many more places. We can also arrange entire itineraries for you if you are looking for a unique experience. It doesn’t matter whether you’re a solo-traveller or a group of twenty people, we can accommodate any size group. www.traveltoinspire.net Show less

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  Lavender Angkor Hotel

  Jun 2018 - Dec 2018

  General Manager

  As General Manager I am responsible for all general aspects of the hotel's operations and day-to-day staff management. I am the ambassador of the brand our hotel, provide leadership and strategic planning for all departments. I support our culture, ethos and strive to maximize guest satisfaction. I work very closely with the hotel owners (and other stake holders), lead the management team and ensure that overall hotel targets and profitability are met.

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  Mahob Group

  Jan 2021 - Oct 2024

  Group Operations Manager

  - To responsible for all general aspects of the hotel's operations and day-to-day staff management. - Be the ambassador of the brand hotel and provide leadership and strategic planning for all departments. - To support hotel’s culture, ethos and strive to maximize guest satisfaction. - To Lead the management team and ensure that overall hotel targets and profitability are met. - Organize all the document systems in the hotel - Provides prompt, accurate and thorough information and presents monthly, quarterly, and annual reports to owner to keep it informed of the hotel’s performance. - Ensure all processes within team are documented, understood, are regularly review & update to reflect changes in operational activities and drive process improvements. - Develops a sound institutional operational system including financial, operational, personnel and other policies, procedures and internal controls to ensure optimum performance and risk management. - To recruit, train and built team spirit with job training. - Create new products related to business. For example room package, tour package so forth. - Work closely with owner and outsource constructer or maintaining team to fix and maintain or improve the properties. - To develop and maintain content and reputation of our property in ecommerce, online travel agencies, and social other essential social media platforms such as creating content, boost, engaging etc. - To create and set up standard of operation, rule & regulation for staff, employee handbook so on. - To set sell target and manage to achieve it. Show less

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  Pointer Property Management

  Sept 2022 - Oct 2024

  Property Manager