Mark Bondo

Experience

• 

  IBM

  Jun 2006 - Mar 2010

  • Reduced department headcount by 30% within 15 months through the implementation of system updates and business process redesign.• Reviewed and maintained internal business and SOX financial controls. • Performed P&L analysis and balance sheet account reconciliations. • Lead and participated in special accounting projects.

  • Cost and Inventory Control Financial Lead

    Jan 2008 - Mar 2010

  • Financial Accountant

    Jun 2006 - Jan 2008
• 

  Sensus

  Mar 2010 - Apr 2019

  • Released cost management system to provide forecasted component volumes and model savings which drove a 300% increase in direct material cost savings and cost avoidances year over year.• Released real-time RMA management system to meet customer SLAs (service-level agreements) by prioritizing the triage and resolution of customer returns.• Implemented a commodity management system to consolidate direct material spend, identify opportunities for cost reductions, and to aid in vendor negotiations. Show less • Released customer scorecard application to measure customer satisfaction through product on-time order delivery, RMA turn-around time, technical support response/resolution, and contractual service deliverable success rates.• Released real-time technical support case management and dashboard application to help meet customer SLAs (service-level agreements) and increase on-time response/resolution rates.• Released customer operations spend management application to measure over $50M in customer project costs and maintain compliance with accounting revenue recognition guidelines. Show less

  • Customer Success Automation Manager

    Oct 2017 - Apr 2019

  • Product Quality Automation Manager

    Apr 2016 - Sept 2017

  • Supply Chain Automation Manager

    Jul 2014 - Mar 2016

  • Customer Operations Automation Manager

    Jul 2013 - Jun 2014

  • Business Solutions Architect

    Jun 2012 - Jun 2013

  • Senior Financial Analyst

    Oct 2010 - Jun 2012

  • Business Operations Analyst

    Mar 2010 - Oct 2010
• 

  Xylem Inc.

  May 2019 - now

  Finance Systems & Transformation Manager

  • Integrate, consolidate, and distribute accounts receivable, accounts payable, fixed assets, purchase requisition, journal entry, and master data management system data to business users.• Design, implement and maintain systems to forecast and budget $700M+ in annual revenue and associated costs.