T. Heidi Akello

Experience

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  Vcu Recreational Sports

  Oct 2012 - Jul 2013

  Facility Attendant

  Duties included greeting patrons, guiding tours, officiating sport events, closing and opening the facility, reracking weights in the gym area, monitoring all courts in the facility, cleaning and fixing lockers, bookkeeping lost items and doing laundry for facility towels.

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  Cary100 Restaurant and Lounge

  Mar 2014 - May 2014

  Server

  Greeting and seating customers, answering phone calls, taking food orders and delivering those orders, cleaning tables, sweeping, mopping, setting up floors for formal events and parties, and assisting customers in any way possible.

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  First Financial Advisors LLC

  Jun 2014 - Dec 2014

  Administrative Assistant

  Answering daily phones calls, scheduling appointments for clients and business partners, greeting clients, handling paperwork; faxing personal financial documents, emailing and corresponding with partner firms, and making copies of clients’ documents and bookkeeping. Uploading client information to Paragon Cloud network and all necessary data entry. Communicating with multiple finance management companies regarding our clients requests. Required knowledge of Microsoft Office, Excel, Powerpoint and Xerox. Show less

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  Graffiato

  Aug 2014 - Dec 2014

  Hostess

  Greeting and welcoming customers into the restaurant since I am the first face they see when they walk in. Seating customers and helping guests with concerns regarding the restaurant. Maintaining a professional and fun environment. Answering phone calls; Making and confirming requested reservations. Required use of Opentable system.

• 

  Graffiato RVA

  Aug 2014 - Oct 2014

  Hostess

  HostessGreeting and welcoming customers into the restaurant since I am the first face they see when they walk in. Seating customers and helping guests with concerns regarding the restaurant. Maintaining a professional and fun environment. Answering phone calls; Making and confirming requested reservations. Required use of POS system.

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  The Auld Shebeen

  Jan 2015 - Jan 2016

  Hostess Server

  Greeting and welcoming customers. Making seating arrangements and aiding customers with any concerns they may have. Answering phone calls; Making and confirming requested reservations. Taking orders from customers and delivering food orders. Bussing tables and assisting customers in any way. Required use of Micros POS system

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  Secco Wine Bar

  Aug 2016 - Nov 2016

  Hostess

  Greeting and seating customers. Making reservations and handling any needs that the customer may have regarding the restaurant. Answering phone calls, confirming, updating and or canceling reservations. Checking voicemails. Bussing and resetting tables. Completing any side work that servers may need help with. Required use of Resy system.

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  Southern Railway Taphouse

  Oct 2017 - now

  Hostess