
Sonja Cossutta
Business Development Manager

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About me
Expert in driving organizational growth, optimizing operations, and leading cross-functional teams.
Education

Northwood University-Florida
-Bachelor of Business Administration (B.B.A.) Business Administration and Management, General
Experience

AG Creations
May 2010 - Mar 2011Business Development Manager
AM Ecology
Dec 2011 - Jun 2012Account Manager
Brand State
Jul 2012 - Jan 2015Marketing Project Manager
AXA Serbia
Jan 2015 - Aug 2018Established and led the Project Management Office (PMO) to drive strategic planning and execution of project portfolios aligned with corporate goals. Developed reporting frameworks for executive decision-making and fostered a high-performing project management team. Led process optimization and change management initiatives. Set vision and led operations with meticulous planning and a focus on continuous improvement. Streamlined reporting and increased project completion rates.-Increased portfolio completion rate by 70% through enhanced project oversight and resource allocation.-Reduced project risks by 30% via implementation of standardized KPIs and monitoring processes.-Trained employees in project management methodologies, boosting departmental efficiency.-Improved cross-functional collaboration, leading to a 50% increase in successful project delivery. Show less Directed strategic business and IT projects in collaboration with the CEO, aligning initiatives with organizational objectives. Allocated budgets, managed resources, mitigated risks, and defined KPIs to achieve successful project execution. Championed cross-departmental teamwork and ensured effective adoption through comprehensive training programs and post-implementation assessments. Success requires strategic alignment, resource management, and effective communication, demonstrated by optimized workflows and enhanced ROI tracking.-Achieved alignment of projects with company objectives using pre and post-project assessment tools, resulting in ROI tracking efficiency improvements and cost savings.-Enhanced employee adoption of projects by developing and delivering tailored training programs for team members. Show less
Head of Project Management Office
Feb 2016 - Aug 2018Business Project Manager
Jan 2015 - Feb 2016

GCOMM Pty Ltd
Sept 2018 - Dec 2021General Manager- GCOMM SerbiaRedesigned organizational structures to support growth from a small to mid-size company. Spearheaded the establishment of the Project Management department, streamlined BAU workflows, and implemented process management systems. Delivered key insights through analytics-supported reporting to drive operational change. Success requires strategic planning, process development, and analytical insight, as demonstrated by reduced lead times and enhanced reporting accuracy. -Boosted troubleshooting efficiency by 40% by coordinating cross-departmental efforts to resolve issues swiftly and optimize resource allocation.-Reduced project lead times by 70% with the implementation of a PMO and process governance.-Enhanced data visibility for decision-making by 40% through advanced analytics integration. Show less

Terramagica
Sept 2021 - Dec 2024Operations Manager
Aegida Group
Jan 2022 - Feb 2025Guide organizational strategy planning and operational alignment to meet medium and long-term goals. Consult on critical business decisions, including budgeting and policy development, while driving accountability through structured reporting processes. Success requires clear communication, analytical decision-making, and strategic vision, demonstrated by streamlining reporting processes and aligning departments to achieve measurable targets. -Surpassed improvement KPIs in strategic goal alignment across departments.-Enhanced board reporting efficiency through streamlined processes. Show less Stewarded organizational transformation by collaborating with the CEO and board to lead a transformational program that included setup and developing governance structures for PMO, IT, and HR departments. Trained teams of 30-40 employees in top and middle management. Implemented project plans and delivered reporting frameworks. Drove change management initiatives to achieve growth milestones. Success required leadership, cross-functional collaboration, and adaptability, illustrated by training teams and restructured frameworks that enabled seamless organizational growth. -Enabled company growth by 20% through restructured departmental frameworks.-Strengthened reporting accuracy, supporting better executive decision-making.-Accelerated team productivity by 20% through tailored training programs for 30 employees. Show less
Board Member
Jan 2022 - Feb 2025Consultant - Transformation Program
Jan 2022 - Jan 2024
Licenses & Certifications

Certified Project Manager - PMO Foundation, Practitioner & Implementation Specialist
PMO- View certificate

YPO Business Leaders Program
Stanford University Graduate School of BusinessFeb 2025 
Business Leadership: Strategy, Execution & Change Management
Stanford Continuing Studies
Data Driven Leadership: Managing and Guiding Data Teams
Stanford Continuing StudiesJun 2025
Languages
- seSerbian
- enEnglish
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