Matthew Baker

Experience

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  Books A Million

  Jul 2009 - Nov 2010

  Merchandise Specialist

  • Responsible for setting and maintaining in-store displays.• Constantly updated in-store displays based on sales trends and popular culture.• Received and sorted truck shipments.

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  Atrion Medical Products Inc

  Jul 2011 - Jan 2012

  Machine Operator / Quality Assurance

  • Performed daily operation, monitoring, and maintenance of machines making medical equipment.• Responded rapidly to any indicators of malfunction or inefficiency.• Inspected upwards of 5,000 created parts in a shift, recognizing and discarding flawed product and resolving any machining problems indicated by defects.

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  Linebarger Goggan Blair & Sampson, LLP

  Dec 2015 - May 2022

  • Led implementations of client portfolios, coordinating the development, accounting, and pursuit of millions of dollars of debt• Organized and headed implementation meetings with clients to lay out specifications for programming to synchronize their systems with ours, including system requirements, data transfer and validation, legal requirements, and timelines for implementation• Managed internal project teams to update programming and implement new clients, typically ranging between 3 and 5 members to a project• Worked with existing clients to create new tools to manage and review data and financial activity• Analyzed data and activity within portfolios to create reporting and identify target areas for optimization and improvement in the services we offered our clients• Trained peers on new and existing processes and portfolios• Maintained open lines of communication with clients, providing service, support and resolutions to any problems that may arise• Ensured accuracy of portfolio data through regular reconciliation with clients• Optimized existing daily/monthly client processes and developed and implemented new processes that resulted in more than 70% efficiency increases Show less

  • Project Manager Team Lead

    Dec 2021 - May 2022

  • Project Manager

    Sept 2017 - Dec 2021

  • Production Analyst

    Dec 2015 - Sept 2017
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  Frost

  May 2022 - now

  Product Owner