Amar Kumar Singh

Experience

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  PARNIKA COMMERCIAL AND ESTATES PRIVATE LIMITED

  Sept 2020 - Apr 2022

  Junior Civil Engineer

  Description:- Redevelopment of World Health Organisation (SEARO) BUILDINGClient:- NBCC INDIAProject Cost:- Rs.228cr.I have came to known about Building Construction Methodologies, Site execution & Supervision, Team Leadership, Construction Equipments, Resolving all technical aspects with Clients.

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  Network Bulls

  Apr 2022 - Sept 2022

  Trainee

  Topics:- DHCP, OSPF, IP Addressing, STP, VLAN & VTP, HSRP, IOS Backup & Recovery, Password Recovery, Static, Default & Dynamic Routing.

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  Capgemini Engineering

  Sept 2022 - now

  ▪ Recognized for expertise and dedication towards my work.▪ Successfully serving as a Cisco TAC Engineer in an Enterprise environment, resolving complex network issues and providing Root Cause Analysis (RCA) as required.▪ Handling High Severity production-impacted cases and collaborating with the onsite engineer and account teams.▪ Providing support to EPIC (effortless proactive customer engagement). Golden and Solution Support accounts.▪ Analyzing the enterprise environment and identifying areas of improvement and potential trouble conditions, present the facts to management in a timely manner, and make recommendations for solutions. ▪ Provide pieces of training and mentoring new folks along with the platform knowledge and give an insight into how TAC works. ▪ Also, screened and interviewed candidates for TAC Enterprise externally and internally.▪ Demonstrated commitment to professional growth through ongoing learning and development, staying updated with the latest advancements in networking technologies and certifications. Show less ▪ Working as a CISCO TAC Engineer in Enterprise. ▪ Working in coordination with stakeholders in resolving complex issues and providing RCA as and when required. ▪ Hands-on expertise in Switching and providing configuration, and troubleshooting assistance on Cisco switches primarily Cat2k, Cat3k, Cat4k, Cat6k, Switch Module on a Router, Industrial Ethernet & Metro Ethernet series switches on technologies like VTP, VLANs, Spanning-tree, Inter-VLAN routing, Ether-channel(LACP, PagP), ACL, VSS, DHCP, HSRP, High CPU on the devices, Wireshark packet capture analysis, SPAN & RSPAN, EPC, MPA, IOS upgrades, etc. ▪ Worked in collaboration with Firewall, Routing, VPN, Hardware, Wireless, ISE/AAA, etc. team to resolve the network issues. ▪ Work on multiple tasks concurrently, manage priorities, complete assignments in a timely manner and meet productivity standards. Show less

  • Associate II-Network Engineer || CISCO TAC

    Apr 2024 - now

  • Associate I-Network Engineer || CISCO TAC

    Sept 2022 - Apr 2024