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Marwan Adnan Jaafar

Marwan Adnan Jaafar

Administrative Assistant

Followers of Marwan Adnan Jaafar6000 followers
location of Marwan Adnan JaafarKuwait

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  • Timeline

  • About me

    Customer Experience, Call Centre, Training & Devlopment, Retail

  • Education

    • European Global University

      2011 - 2014
      Bachelors of Business Administration Majored In Marketing

    • Philipine International English School

      1999 - 2000
      High School High School/Secondary Diplomas and Certificates

  • Experience

    • International Dimension

      Jan 2001 - Jan 2002
      Administrative Assistant

      Supported Administration.

    • شركة الخطوط الجوية الكويتية

      Jun 2003 - Mar 2004
      Traffic Officer

      Handled Ground Operations.

    • National Aviation Services (NAS)

      Apr 2004 - Dec 2005
      Passenger Service Supervisor

      Oversaw Ground Operations.

    • Jazeera Airways

      Mar 2006 - May 2008
      Ground Operation Duty Supervisor

      Supervised Ground Operations, Part Time Auditor & Ground Operations Authorized Instructor

    • A&K International

      Jun 2008 - Mar 2010
      Assistant Operations Manager

      Managed Logistics, Administration and Contract Management.

    • Kuwait Computer Services

      Mar 2010 - Jul 2011
      Assistant Operations Manager & Projects Coordinator

      Handled administration and contract management.

    • Insiyabi IT - Siemens Enterprise Communications

      Aug 2011 - Jul 2012
      Assistant Operations Manager

      Managed Operations Department

    • Alshaya Group

      Nov 2012 - Feb 2019
      Area Manager

      Held various Managerial positions within Group Customer Service and Field Support.

    • Dar Alteeb Luxury Perfumes

      Feb 2019 - Jan 2021
      Area Manager

      Oversaw sales, operations, customer service and E-commerce orders for retail stores.Managed Boutiqaat Account.

    • Seventh Dimension Company

      Sept 2021 - Jan 2023
      Customer Lifetime Value Leader

    • Union Trading Co.

      Jul 2023 - Dec 2023
      Customer Experience Manager

      Enhancing the Customer Experience in how the users or potential users receive and interact with every touchpoint of the business.

  • Licenses & Certifications

    • Excellence In Execution - Two day Masterclass part of Knowledge Club 2016 by Robin Speculand

    • Strategy Implementation For Leaders - A one day seminar part of Knowledge Club 2016 by Robin Speculand

    • Building Self-Confidence

      LinkedIn
      Sept 2021
      View certificate certificate

    • Getting Things Done

      LinkedIn
      Aug 2017
      View certificate certificate