Olebogeng Gaonewe

Olebogeng Gaonewe

Reservations Coordinator

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location of Olebogeng GaoneweCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    HRM | Business Partner | Strategic HR | Industrial and Organizational Psychology

  • Education

    • University of South Africa/Universiteit van Suid-Afrika

      2023 - 2023
      Honours Industrial and Organizational Psychology
    • University of the Free State

      2018 - 2021
      Bachelor's degree Industrial and Organizational Psychology
  • Experience

    • CampusKey Student Living

      Dec 2021 - Jul 2022
      Reservations Coordinator

      Connecting students with their perfect home away from home!- Manage room bookings and reservations for students from around the world- Provide exceptional customer service and support throughout the booking process- Collaborate with the Campuskey team to ensure seamless check-ins and exceptional resident experiences- Stay up-to-date on room availability, rates, and promotions to optimise occupancy and revenue- Train and support the reservations team to ensure consistent and excellent service deliveryPassionate about delivering top-notch service, building a high-performing team, and creating a welcoming community for students to thrive! Show less

    • BMW Group

      May 2023 - now

      -Serve as a point of contact for HR and payroll related employee inquiries and concerns, providing guidance and support as needed.-Strategic HR partner to BMW's leadership team, aligning people strategies with business objectives.-Collaborate with cross-functional teams to drive talent management, leadership development, and cultural transformation.Conduct performance reviews, self-assessments and 360 feedback surveys to identify areas of development.Champion HR projects such as the "Employee Engagement Survey" to enhance employee experience and engagement.Collect and maintain accurate and up-to-date employee records and process employee status changes, such as promotions, transfers, and terminations, in compliance with company policies and regulations.Benchmark job profiles with the international market using MERCER methodology: IPE job evaluation system to maintain a competitive remuneration package.Negotiate salary and extend offers to new joiners.Guide and support managers with job analysis and write job descriptions.Prepare the HR reports (Headcount, attrition, absenteeism, overtime, disciplinary proceedings).Lead recruitment projects and strategies for students, graduates, and professionals, ensuring top talent acquisition.Design and deliver effective interviewing processes, assessing candidate fit and potential.Champion seamless onboarding experiences, integrating new hires into BMW's high-performance culture.Support labour relations by navigating collective agreements, National Bargaining Forum agreements and union interactions.Manage disciplinary procedures, ensuring fair and consistent application of policies and procedures.Monitor absenteeism and administer leave applications.Participate in HR audits and implement corrective actions as necessary to address issues.Interpret and advise on HR policies, procedures, and labour laws, mitigating risk and ensuring compliance. Show less Coordinate the Talent acquisition team for:- Recruitment, selection, and induction processes.- Advertising vacancies on our recruitment portals.- Shortlisting of potential candidates from recruitment portals and recruitment agencies.- Completing background and risk checks for successful applicants.▪ Schedule interviews and assessments for shortlisted applicants.▪ Arrange orientation and induction for new employees.▪ Prepare and send out regret communication to unsuccessful candidates.▪ Responsible for onboarding and offboarding of employees.▪ Handling employee enquiries relating to HR processes.▪ Compiling HR reports.▪ Assist with HR Projects.▪ Ad hoc support. Show less

      • Junior Human Resources Business Partner

        Feb 2024 - now
      • Human Resources Management Student

        May 2023 - Feb 2024
  • Licenses & Certifications