Steven DiPippo

Experience

• 

  Eastman Kodak Company

  Dec 2010 - Apr 2011

  Help Desk Technician

  Basic over-the-phone hardware and software troubleshooting for Kodak Picture Maker machines

• 

  Cisco

  Apr 2011 - now

  Focus on starting with and understanding the desired business outcomes of the client ("I want to reduce risk", "I want to be more compliant", "I want to save more money", etc.). Investigate the challenges preventing the client from reaching these outcomes ("There are so many security vulnerabilities, I can't keep track", "Regulations change all the time; how do I keep up?", "How can I automate low-level tasks?", etc.)Determine which Cisco suite of services would best fit the scenario to help the client achieve the desired outcome. Work cross-functionally with groups across Cisco and its partners to position the most impactful results.This role is a mix of technical and business acumen to ensure that customers are getting what they need to be successful with Cisco. Show less This role is a continuation of my career in Professional Services. After working as a core routing and switching consultant for over 6 years, the natural next step and new challenge came in the form of the Cisco SD-WAN solution. In this role, I help clients design and deploy Cisco's SD-WAN solution, including creation of high and low level designs, implementation and test plans, and more. My most notable project so far was for a Fortune 50 client, where I was the lead designer on a successful deployment. I am still working in the same organization as before. Show less

  • Solutions Development Architect

    Jun 2023 - now

  • Business Development Manager

    Nov 2021 - Jun 2023

  • SD-WAN Professional Services Architect

    Mar 2019 - Nov 2021

  • Team Lead / Network Consulting Engineer IV

    Oct 2015 - Mar 2019

  • Team Lead / Network Consulting Engineer III

    Jun 2013 - Oct 2015

  • Team Lead / Network Consulting Engineer II

    Nov 2012 - Jun 2013

  • Network Consulting Engineer

    Aug 2012 - Nov 2012

  • Network Engineer

    Apr 2011 - Aug 2012