Nicole Lin

Experience

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  Lim & Zein Consulting

  Jul 2014 - Jul 2016

  Business Analyst & Implementation Consultant

  • Worked across various departments in oil and gas and healthcare industries to improve productivity by 69% and reduce business expenses by 76%• Identify and improve workflow bottlenecks to streamline processes, reduce operational cost and optimize use of resources• Developed reporting tools and systems to increase overall operational productivity• Implemented and managed change programs to ensure seamless adoption of business strategies• Automated processes and roles to increase performance and efficiency• Implemented effective feedback loops and trained team leads to ensure continuous and sustainable improvement of the business Show less

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  REAL Education Group Sdn Bhd

  Jan 2017 - Jul 2017

  Learning Associate

  • Designed a pre-school curriculum that focuses on experiential learning with a team of education specialists and teachers• Developed, designed and wrote project-based pre-school books for Science, Technology, Engineering & Mathematics• Developed, designed and wrote pre-school Character Building books• Co-authored a playbook for experiential learning concepts and implementation

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  Incitement

  Jul 2017 - Dec 2018

  Operations Manager

  • Worked directly under the CEO to implement systems and processes that increased organisational efficiency by 47%.• Oversee and optimize the company's day-to-day operations to ensure efficiency, effectiveness, and alignment with the company’s goals and timelines• Develop and implement reporting systems across multiple departments to improve productivity and results• Design Corporate Social Responsibility (CSR) reporting frameworks and project workflows for initiatives with stakeholders• Contribute to the design and development of digitizing business operations• Research and development of Social Impact Reporting systems that offer transparent and quantifiable CSR reporting Show less

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  GoGet.my

  Jun 2019 - Jun 2020

  Web Developer

  • Developed Progressive Web Application (PWA) using React, Redux, Material-UI and RESTful APIs to communicate with the backend services in an agile environment to create a fully responsive application• Developed microservices using Serverless that reduce monthly tech costs by 10%• Developed the GoGet website using GatsbyJS to ensure it is pixel perfect, responsive and high performing• Develop and maintain technical documentation for the front-end team using StorybookEnd-to-End (E2E) testing using Protractor and unit testing with Karma Show less

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  Freelance

  Jun 2020 - now

  Wordpress Developer & Webmaster

  • Develop WordPress websites from concept to deployment, ensuring functionality, user experience, and aesthetics meet client specifications• Design unique, visually appealing, and responsive websites that are tailor-made to the branding of the client and provide a consistent user experience across desktops, tablets, and mobile devices• Implement and enhance website features using plugins and writing custom code tailored to specific project needs• Manage and administer back-end services including web hosting, domain management, email setup, database migrations, regular backups, and plugin updates to ensure website stability and performance.• Optimize websites for search engines by implementing best practices in on-page and technical SEO to improve visibility and ranking.• Coordinate project timelines and foster strong client relationships, leveraging my business expertise to identify and capitalize on opportunities for client growth and project success[View samples of recent websites below] Show less

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  123RF.com

  Apr 2021 - Mar 2022

  Frontend Web Developer

  • Developed and maintained the front-end of the website that serves over 12 million monthly active users and in 15 languages.• Developed ReactJS component packages that are shared across all ReactJS projects in the company. • Developed an internal Content Management System (CMS) that helped the marketing team efficiently optimize content for better user engagement and conversion.