David Walsh

Experience

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  Red Lobster Canada

  Jun 1986 - Mar 1993

  Dining Room Manager/ City Management Trainer

  Managed the city’s busiest dining rooms in addition to training other Dining Room managers while overseeing the hiring, training, supervision, scheduling, and leadership of 70 of the 120 employees who worked in the restaurant. Managed 18 servers, 3 bus staff, 2 bartenders, 4 hostesses and a cashier as we served over 1200 clients a week. Conducted effective and meaningful performance evaluations for all the front of house staff and created change with that often misused HR tool. Here I was first recognized for my ability and found my passion for conducting engaging staff training and meetings. Show less

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  Walsh Training Group

  Jan 1993 - Jan 2018

  I was able to utilize my training, and experience to gain employment in many BC's best locations as a lead server, manager, department head, and/or consultant. This included The Oak Bay Beach Hotel, Butchart Gardens, The Union Club of BC, The Deep Cove Chalet and many others. Always motivated to create the absolute best customer service for the guests I was charged to serve, or was asked to lead others to serve, my goal also included helping others to achieve both personal, and business goals. Having the blessing of working in many different settings, and dealing with so many different issues I am very comfortable with new challenges, leveraging my ability to quickly assimilate into any work team, or operation and deliver significant positive results faster than expected.Provided quality operational reviews, lead, assist, or guided operations to achieve significant decreases in costs, decrease in staff turnover, increased customer satisfaction, increased market share and returning them to financial stability. Show less

  • Principal Owner

    Jan 1996 - Jan 2018

  • Operations Management and Consultant Experience

    Jan 1993 - Jan 2018
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  Sprott-Shaw Community College

  Oct 1999 - May 2008

  Lead International Hospitality Instructor

  As the lead Hospitality instructor for more than 8.5 years, I taught all of course required to gain a diploma in International Hospitality Management, becoming a Faculty Member of the Education Institute of the American Hotel and Lodging Association in January 2002. During that time period I trained hundreds of students, domestic as well as international.For the hospitality program, I taught the following courses; Food and Beverage Management, International Hotel Development and Management, Managing Front Office Operations, Managing for Quality in the Hospitality Industry, Resort Development, Human Resources Management, Financial Accounting, Marketing for the Hospitality Industry, Convention Management and Services, Managing Technology in the Hospitality Industry , Hospitality Supervision, Leadership and Management in the Hospitality Industry. In addition to that, I also taught Business Diploma Program courses including Marketing, Bookkeeping Principles, Sales & Presentation Skills, Human Resources, as well as several computer programs and job readiness courses. Provided on-campus support to students in a receptive, positive, learning-oriented environment and participated in campus activities designed to encourage student success and student maintenance. Utilized a variety of teaching styles/methods to accommodate diverse learning styles & needs meeting course requirements, objectives, and student learning outcomes.Contributed to a significant increase in student performance by attending faculty seminars, and campus in-service training, communicating effectively, honestly, clearly and openly with all stakeholders. Recognized for providing mentorship to new instructors. Show less

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  Alpine Building Maintenance Inc

  May 2011 - Nov 2018

  Regional Manager

  Lead, supervised and oversaw maintenance operations in three provinces which included sourcing, hiring contractors, negotiations and operations of over 400 contracts while also liaising with over 360 subcontractors and the head office and client site managers and their head leadership teams. Maintained effective working relationships & worked in cooperation with the client site management teams to assist them effectively meet their own company objectives. Managed and ensured on time and under budget delivery of small and large projects while managing positive vendor relationships as well as expenses within the guidelines. Developed, implemented, monitored, & followed policies & procedures designed to improve operations and minimize operating costs, and provided efficient use of labor and materials.Managed routine facility inspections for conformance with operational and safety requirements and standards, and maintained records, reports, and other documentation related to work performed as requested.Played a key role in leading post disaster recover operations in client sites that not only achieved the desired outcome but also dramatically improved the relationship between Alpine and these major clients. Show less

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  Trinity Training Group

  Jan 2018 - now

  Chief Executive Officer/ Founder

  Mentoring, Training, Coaching and Consulting services for groups, or individuals, focusing primarily on human dimension of life, whether within and outside of business. Focusing in on what I call universal truths, those that can be helpful in all aspects of one's life, to improve performance outcomes, or interpersonal relationships. Leading others to find their own paths to success, or build upon their current successes, by showing them how to tap into their innate wisdom and strengths. Show less

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  Sprott Shaw College

  Nov 2018 - Apr 2021

  Academic Advisor

  I have found nothing was more fulfilling to me than helping an individual achieve something they did not believe they could ever do. I have come to know that each and everyone of us has something very unique to offer the world. Having so many opportunities to help others break past their own limitations and to finally help them find their own gifts was such an honour, and great privilege.

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  Alpine Building Maintenance

  Jan 2022 - Oct 2022

  Director of Operations

  Lead a fantastic team of dedicated individuals who are very passionate about providing excellent service to our clients.