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Himanshu Patel

Himanshu Patel

Fraud Analyst

location of Himanshu PatelChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Product Management Specialist @ Verizon | SaaS Management

  • Education

    • The University of Texas at Austin

      2021 - 2022
      Postgraduate Degree Post Graduate Program in Data Science and Business Analytics

    • Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS)

      2014 - 2017
      Bachelor of Commerce - BCom Business/Commerce, General

    • PSG College of Technology

      2018 - 2020
      PGDM Operations Management and Marketing

  • Experience

    • Quatrro

      Jul 2017 - Apr 2018
      Fraud Analyst

      ● Analyzed 1,000+ monthly debit card transactions to identify fraud patterns, contributing to a 20%reduction in incidents.● Used advanced data analysis tools to investigate fraud, enhancing the effectiveness of theprevention strategy.● Maintained compliance with industry regulations and data protection standards by stayingupdated on relevant policies.

    • IDBI Bank

      May 2019 - Jun 2019
      Sales team leader

      • Educated individuals on company offerings, gathered customer demographic data, and analyzed market positioning for IDBI Federal Life Insurance in Coimbatore.• Developed customer base and studied competitors to enhance sales strategies.

    • Mobius Knowledge Services

      Jun 2020 - Aug 2024

      Market Research & Analysis● Conducted comprehensive market research to identify customer needs, competitive trends, andopportunities for product differentiation.● Led branding and website development initiatives, contributing to a 15% increase in revenue.Product Development● Managed product development, prioritizing features and iterations based on market demands andcustomer feedback.● Monitored website analytics and user engagement, achieving a 20% increase in retention.Sales & Marketing Strategy● Collaborated with sales and marketing teams to develop go-to-market strategies and productmessaging that resonated with target customers.● Conducted over 100 product demos, contributing to 7 RFP wins out of 30+ submissions.Client Management● Actively engaged with clients to ensure product adoption, providing regular updates andaddressing client needs post-launch.API Research & Documentation● Led research into API integrations for platforms like Walmart, Magento, BigCommerce, andShopify, ensuring seamless product interoperability.● Created comprehensive API documentation to support development teams and client onboarding.Scrum & Development Management● Managed Scrum teams as Scrum Master, facilitating meetings and ensuring project milestoneswere met.● Acted as a liaison between development teams and stakeholders, ensuring requirements wereclearly communicated and met. Show less

      • Product Lead

        Sept 2023 - Aug 2024

      • Product Owner

        Jun 2020 - Sept 2023

    • Verizon

      Nov 2024 - now
      Product Management Specialist

  • Licenses & Certifications

    • Introduction to IoT

      Cisco Networking Academy
      Jun 2020

    • Human resources management

      Oxford Open Learning

    • Supply chain management

      Oxford Open Learning

    • Managing social and human capital

      University of Pennsylvania

    • Product Masterclass: How to Build Digital Products

      Product School
      Aug 2020

    • Six sigma and the organization

      Kennesaw State University
      Aug 2019

    • Supply Chain Analytics fundamental

      Rutgers University
      Aug 2019

    • Google analytics

      Google
      May 2019

    • Google Certified Digital marketing

      Google
      May 2019

  • Volunteer Experience

    • MSS group leader

      Issued by PSG Institute of Management on Jan 2019
      PSG Institute of ManagementAssociated with Himanshu Patel

    • Students placement coordinator

      Issued by PSG Institute of Management on Jun 2018
      PSG Institute of ManagementAssociated with Himanshu Patel