Derek Puttmann

Derek Puttmann

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location of Derek PuttmannWheat Ridge, Colorado, United States

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  • Timeline

  • About me

    Manager, Sustaining Engineering at ParTech, Inc.

  • Education

    • DeVry

      2009 - 2014
      Bachelor's degree Computer and Information Systems Security/Information Assurance

      Activities and Societies: Cyber Security

    • DeVry University

      2009 - 2013
      Bachelor of Science Computer Information Systems

      Activities and Societies: Cyber Security

    • DeVry University

      2009 - 2013
      Bachelor of Science Computer Information Systems

      Computer security threats affect nearly every company and organization. As a result, information systems security professionals are in high demand. This information systems security specialization will help you develop the skills you need to design an organization's security systems procedures, standards, protocols, and policies, as well as ensure that operational security is in compliance with standards, policies, and laws. With this high-demand skill set, you'll be prepared for growing… Show more Computer security threats affect nearly every company and organization. As a result, information systems security professionals are in high demand. This information systems security specialization will help you develop the skills you need to design an organization's security systems procedures, standards, protocols, and policies, as well as ensure that operational security is in compliance with standards, policies, and laws. With this high-demand skill set, you'll be prepared for growing opportunities in careers such as information systems auditor, information systems security analyst, information systems security officer, information technology strategic planner, and disaster recovery analyst. Show less

  • Experience

    • Business Professional Staffing

      Jan 1999 - Dec 1999

      Y2K upgrade Provided Y2K upgrades for a corporate cable company, including leading effectively a team local/abroad.

      • Lead Technician

        Jan 1999 - Dec 1999
      • Contractor

        Jan 1999 - Jan 1999
    • DeAngelo Ground Maintenance

      Jun 2001 - Sept 2003
      Lawncare

      Lawn maintenance

    • Denver Newspaper Agency

      Oct 2002 - Jul 2004
      Delivery

      Delivery

    • None

      Jul 2004 - Apr 2012
      Stay at home dad

      Child Care

    • DeVry University

      Apr 2013 - Oct 2013
      IT

      IT Student Employee• Field technical support calls and perform desk side support and upgrades for staff members and students.• Monitor up to 100 computers in a classroom lab environment.• Troubleshoot hardware issues and install new computer software and audio equipment.• Update trouble tickets and close tickets upon resolution, averaging150 tickets per month working part-time hours (80 hours a month).• Decommission old hardware.

    • PAR Technology

      Oct 2013 - Mar 2023

      Sr. Customer Engineer• Provide technical assistance to point of sales system users.• Answer questions or resolve computer problems for clients in person, via telephone or from remote location. • May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, upgrades, and operating systems

      • Supervisor Sustaining Engineer

        Oct 2014 - Mar 2023
      • Senior Customer Service Associate

        Oct 2013 - Mar 2023
    • Partech

      Feb 2023 - now
      Manager, Sustaining Engineering at Partech
  • Licenses & Certifications