Jordan Fleming

Experience

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  Advantage Software Company

  Aug 2004 - Dec 2006

  Executive Assistant/Office Manager

  CHALLENGE AND SCOPE: Recruited to support the President and CEO of a technology company located in downtown Toronto. While providing daily administrative support, tasks would include maintaining prospect and lead database as well as serve as team lead for Advantage Software’s CRM system, Salesforce.KEY RESULTS: RFP Preparation – Researched prospective clients, using online and offline resources. Assisted the RFP (Request for Proposal) team with the preparation and organization of RFP responses as required. Administrative Support – Managed calendars, answered and screened calls, set up and maintained the filing system used by the entire staff. Maintained schedules as well as coordinated travel arrangements and itineraries for the sales team. Show less

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  Holt Renfrew

  Jan 2007 - Sept 2009

  CHALLENGE AND SCOPE: Recruited to the administrative lead, reporting to the Executive Director, providing daily administrative support. Daily tasks included managing calendars, answering and screening calls, handle and sort incoming mail.KEY RESULTS: Organizational Excellence – Plan and execute quarterly General Manager’s meetings. Make travel arrangements for Executive Director and Operations team. Order supplies, coordinate with third parties or vendors to maintain office equipment. Organize special deliveries and requests for VIP customers. Administrative Support – Update and maintain personal and business calendars, set up and maintain filing system, prepare and edit various presentations, prepare meeting documents, and record all minutes for meetings.  Business Operations – Develop and maintain executive operating budgets, prepare expense reports and cheque requisitions. Compose and edit memos and correspondence to customers as well as vendors. Manage and resolve escalated customer complaints. Show less CHALLENGE AND SCOPE: Recruited to report directly to the President and CEO of Holt Renfrew & Co., Canada’s leading luxury department retailer. At Holt Renfrew & Co., daily tasks included all administrative duties pertaining to business and personal matters, maintaining the strictest of confidence in every business dealings. Advanced business acumen required. KEY RESULTS: Brand Representation – Required to continually maintain the image of the executive office of Holt Renfrew & Co., through business acumen, professionalism and attire. Administrative Support – Managed personal and professional calendars, prepared and administered presentations, and meeting documents. Planned and coordinated multiple social gatherings, and maintained a positive atmosphere among coworkers as well as the Executive Team.Organizational Excellence – Coordinated all external vendors pertaining to administrative support. Planned business meetings, board meetings, complex travel arrangements, and personal meetings. Composed and edited memos and correspondence to vendors as well as clients and customers. Show less

  • Executive Assistant

    Aug 2007 - Sept 2009

  • Administrative Assistant

    Jan 2007 - Aug 2007
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  Art Gallery of Ontario

  Sept 2010 - Sept 2011

  Executive Assistant (1 year contract)

  CHALLENGE AND SCOPE: Recruited to support the Special Advisor to the Director & CEO, providing daily administrative support. Daily tasks included managing calendars, answering and screening calls, handle and sort incoming mail. KEY RESULTS:Organizational Excellence – Plan & organize interior as well as exterior meetings. Make travel arrangements, order supplies, and coordinate with third parties or vendors to maintain office equipment.  Administrative Support – Update and maintain calendars. Update, reorganize and maintain filing system. Prepare and edit various presentations, prepare meeting documents, record minutes for meetings, compose and edit memos and correspondence. Problem Solving – Hired in emergency setting with limited preparation, rose to the challenge and preformed above expectations fulfilling the role smoothly and with seamless execution in all capacities. Show less

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  Kinross Gold Corporation

  Dec 2011 - Dec 2018

  CHALLENGE AND SCOPE: Supporting the SVP, Exploration, providing daily administrative support. Daily tasks included calendar management ensuring the SVP stays on schedule, coordinate complicated travel arrangements and itineraries including the processing of travel visas. Balance and process expense reports. Organize and plan yearly, week long group offsite meetings, with team building exercises, group meals, accommodations, ground travel, etc.KEY RESULTS:Communications – Review, edit and revise various documents SVP has prepared. Compose presentations, meeting documents, memos and correspondence for SVP. Administrative Support – Update, maintain and manage SVP’s calendar, keep SVP on schedule and on time for meetings, coordinate meetings with multiple time zones. Maintain filing system. Receive, code and process invoices and process expense reports. Provide input in yearly budgeting. Provide reminders on deadlines with sufficient time for SVP to prepare and complete the requirement. Problem Solving – Identify and recommended improvements in own job function and processes within the Exploration Team to ensure more effective and efficient use of time and skills. Show less CHALLENGE AND SCOPE: Recruited to support to the President and COO, providing daily administrative support. Daily tasks included calendar management ensuring efficient use of the executive’s time. Coordinate complicated travel arrangements and itineraries including the processing of travel visas. Balance and process expense reports. Organize and plan quarterly group offsites for team building and individual growth within the team.KEY RESULTS:Communications – Provide materials and manage follow-up process for Executive for internal and external meetings. Draft independent correspondence on behalf of Executive. Manage expectations and concerns through strong verbal and written communications skills while maintaining confidentiality and exercising discretion.Administrative Support – Update and maintain calendars, coordinate meetings with multiple time zones, ensure Executive has proper meeting materials and is kept on schedule. Take and field calls, process expense reports, coordinate complicated travel arrangements and itineraries.Problem Solving – Hired to cover a maternity leave contract, I was to have overlap for training with the EA leaving, however, that did not happen but I rose to the challenge and preformed above expectations fulfilling the role smoothly and with seamless execution in all capacities. Show less

  • Executive Assistant to the Chief Technical Officer

    Nov 2016 - Dec 2018

  • Executive Assistant to the Senior Vice President, Exploration

    Jan 2013 - Nov 2016

  • Executive Assistant to the President and COO (1 year contract)

    Dec 2011 - Jan 2013
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  JA Custom Homes

  Apr 2021 - now

  Interior Designer