Jagjeet Singh

Experience

• 

  Acmatics

  Jan 2015 - Apr 2016

  Business Development Executive

  I have been a part of Acmatics "The finest app developer" company since 2014. We engage and strategize with senior executives at client companies to demonstrate how Acmatics can drive value to them. We also identify and understand trends within client markets and industries and proactively provide smart solutions to clients and industries.I am responsible for revenue generation, business expansion & business development operations across India. I also shoulder the responsibility of establishing new business plans in tune with the corporate strategies and identifying streams for revenue growth. Additionally, I have an added responsibility of identifying new markets for business expansion and eventually establish them as a profitable branch Show less

• 

  American Express

  Jul 2016 - Jan 2018

  Responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our premium credit cards products through a defined channel of acquisition [Retail, Corporate, outlet-sales]• Prospecting for new customers through existing leads and cold calling and maximizing lead generation• Timely execution of all sales activities - leads, campaigns, referrals & any self-generated leads• Tracking and reporting sales performance including pipeline, acquisition results and market conditions• Set appointments, listen to customer needs and sell most appropriate product• Researches and understands prospects before making the call• Ensures all applications are fully and accurately completed, and submitted properly• Be the interface between Amex and the customer to resolve any application processing issues• Drive the on-boarding of new customers and initiates spend enablement activities• Keep up-to-date on products and competition• Attend and participate in regular staff meetings• Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts• Attend relevant industry and partner conferences, tradeshows and networking events• Ensuring all performance standards are met viz. business targets, controls and compliance• Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers• Expansion of internal and external relationships, and drive sales results Show less

  • Senior Relationship Manager

    Jan 2018 - Jan 2018

  • Relationship Manager

    Jul 2017 - Dec 2017

  • Deputy Manager

    Jan 2017 - Jun 2017

  • Assistant Relationship Manager

    Jul 2016 - Dec 2016
• 

  IndusInd Bank

  Feb 2018 - May 2020

  Sales Manager - Unsecured Assets -CC/PL

  Manage Credit card sales & through a 15 member team, and would responsible for driving business objective.• Achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition - Retail, Corporate, Branch, Venue, other channel sales.• Focusing on establishing more corporate tie ups to ensure good quality of business.• Timely execution of all sales activities leads, campaigns, referrals & any self - generated leads Hiring/ training/ managing a high performing team to achieve the target.• Tracking and reporting sales performance including pipeline, acquisition results and market conditions along with MIS & analysis of sourcing.• Cross selling of products like PL/ Fixed Deposits/ other third party product.• Ensuring all performance standards are met viz. business targets, controls and compliance• Engaging with channel partners to build relationships, and delivering a positive customer experience while acquiring new customers• The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered Show less

• 

  HDFC Bank

  Jun 2020 - Mar 2021

  Sales Manager - Payment Business Solutions

  Handling a team size of 20 people driving day to day retail and corporate business.• Achieve load and reload budget drive for BDR Productivity to achieve desired Forex card output.• Manage costs of acquisition and ensure compliant sourcing processes To drive cross sell products at Pre & Post issuance level• Ensure to increase card activation & Usage Right Card to Right Customer approach by upgrading existing card to ensure increased usage and spends Cross Sell on existing carded customers to ensure higher activation and usage. It requires effective channel communication through right MIS.• Identify and target large Corporate for various Commercial Card products including Happay Card, Gift plus Cards, Prepaid Cards, Forex cards & fastags.• Identify and propose other Commercial Cards like Happay Card and Prepaid cards etc. for larger relationship opportunity.• Do bulk sourcing by initiating inquiries from the corporate followed by presentations and then closures.• Overall, achieve the desired Card Spends and Relationship Acquisition on newly acquired accounts.• Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.• Meeting existing customers to generate business opportunities thereby generating revenue for the Bank.• Collaborate and work closely with Wholesale Banking Group and Retail Branch Banking in order to enhance and further strengthen existing relationships.• Ensure necessary documentation and Corporate Card sourcing thereafter, along with spend activation and maximum penetration.• Ensure maximum penetration on retail business such as Credit cards, CASA, Term loan, Insurance, Business Debit Cards, Smartpay, Smarthub & Consumer Durable. Show less

• 

  YES BANK

  Apr 2021 - Sept 2023

  Manager - NRI Banking

  * Attend escalations and ensure quick resolution* Interact with customers for feedback on GIB products / Services/Responsiveness of officers/People Management* Evaluate achievement of productivity of all officers / team members on various pre defined parameters.* Provide feedback to team members on productivity and quality parameters* Drive reward and recognition programs for motivating team members to improve performance* Regularly train team on processes, products, soft skills, etc* Proactively highlight Top / Bottom performers on a regular basis through different MIS* Guiding the team on exception scenarios* Ensure team members are in line with YES PERSONALITY guidelines* Liaise with internal stakeholders like GIB product team, NOC, GIB Program Team, etc. for different queries and escalations* Distribution of leads to team members on a regular basis* Keep a tap on the nos of accounts and value of funding expected on a daily basis* Keep the senior management abreast on the team members performance on a regular basis* Ensure team members are trained on various new products, processes and services Targets Show less

• 

  Axis Bank

  Sept 2023 - now

  Unit Head

  Drive Sales, Productivity, Cross Sell, Cost to Income, profitability and growth of channel.1.Train and Manage team of 20+ strong priority VRMs who will be engaged in selling products to existing customers of the bank.2.Develop and implement an effective sales strategy to achieve business objectives.3.Guide, coach and motivate teams across locations for improved performance.4.Drive productivity of the team.5.Analyze business numbers to identify opportunities and GAPS for corrective actions.6.Ensure delivery of the sales targets assigned for the respectively of business.7.Improve existing processes to enhance productivity and overall performance of the team Show less