Sonnie Chamberlain

Experience

• 

  Connextions

  Aug 2010 - Apr 2014

  Sales Trainer

  Served in many roles at an outsourced vendor for multiple insurance carriers for their sales and customer service teams. Trained and transitioned over 200 agents, through a 100-hour on-boarding and area-specific training course into production; certified in training three lines of business: Customer Service, Sales, and Retention for 3 large medical insurance carriers

• 

  Aon Hewitt

  Apr 2014 - May 2016

  Sales Manager

  For the Aon Retiree Health Exchange, was responsible for cultivating a high-performance culture for a team of 20 benefit advisors as they assisted clients with post-65 retirees’ transition from group retiree health plans to Medicare health plans. Served as a Subject Matter Expert in Medicare and post-65 health and welfare products. Supported the enterprise's contractual SLAs through internal monthly performance review, coaching, and upskilling advisors.

• 

  Gallagher

  May 2016 - Jul 2020

  Served as a lead strategic client consultant managing fee based HR and Benefit Technology projects including Human Capital Management and Benefits Administration System RFPs, Implementations, Optimizations and Strategy work for employer clients, insurance carriers and technology service providers. Additionally, currently responsible for managing the Learning vertical, and supporting the Benefits Administration, Human Capital Management and Talent Acquisition verticals; responsibilities included project fee budget, evaluating ~300 technology systems at a granular level, and providing and initiating communications for clients with short list recommendations Show less

  • HR & Benefits Technology Consultant

    Jan 2019 - Jul 2020

  • Implementation Specialist

    May 2016 - Dec 2018
• 

  Corus International

  Jul 2020 - Apr 2021

  Senior Manager, Global Total Rewards & Payroll

  Responsible for design, implementation, administration, and communication of all total rewards programs, including health, welfare, wellness, retirement, base pay, incentives, and other rewards and perquisites.Stay up to date with trends and ongoing development for the total reward programs, ensuring benefits, are competitive, sustainable, scale-able, and have an impact on the long- and short-term HR strategy goals of the organization. Oversee and support the employee onboarding and engagement initiatives, performance management, compliance, and support all other functional areas of HR as needed. Show less

• 

  OppFi

  Apr 2021 - now

  Lead the strategy behind the day-to-day operations including operational procedures, knowledge base management, learning & development, workforce management, telephony, and implementation initiative project management.

  • Director, Operations Strategy

    Mar 2024 - now

  • Senior Manager, Strategy & Operations

    Mar 2022 - now

  • Sales Operations Manager

    Apr 2021 - Apr 2022