Gaurav Mishra

Experience

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  OPPO

  Feb 2017 - Apr 2019

  Sales Trainer
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  TVS Supply Chain Solutions

  Apr 2019 - Oct 2023

  Warehouse Manager

  Operation:➢ Insuring procurement of goods and managing last mile delivery of critical spares. Responsible for achieving targeted KPI / SLA for spare part. Inventory monitoring, hygiene & control. In addition, overall responsible for planning, logistics and warehousing etc.➢ Develop risk management programs (BCP) to ensure continuity of supply in emergency scenarios----- Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.➢Implementation of TMS, WMS in TVS SCM, which lead a lot of efficiency improvement and a cost savings practices although Experience in Logistics cost management, S&OP, Supply Chain Process Design. ➢ Drive process efficiencies and compliances through governances, and implementation ofquality tools such as lean, six Sigma to enhance warehouse productivity.➢ Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen.➢ Conduct periodic reviews of procurement processes and systems to identify areas for improvement.➢ Manage supplier relationships and performance to ensure timely delivery of goods and services and adherence to contract terms. Develop and manage the rosters of suppliers, elaborate supplier selection and evaluation, quality and performance measurement mechanisms.➢ Ensure compliance with all legal and regulatory requirements.➢ Analyze data to create reports that will help improve efficiency and reduce costs. And develop and implement logistics strategies that align with the company's goals. Show less

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  Cloud Infotech

  Oct 2023 - now

  Logistics Manager

   Order verification in ERP (Oracle) system and Order Entry. Reviewed and executed order status communication plans, ensuring seamless coordination. Also verified and completed all documentation related to order shipment.  Managing orders and availability is a critical aspect of ensuring customer satisfaction, efficient operations, and effective supply chain management. Manage customer order end to end. Co-ordinate with channel management on allocation, Finance & Control on order release challenges, Sales, Planning, factories on order change / cancellation, supply updates and delivery issues. Point of contact for customers. Manage customer queries related to supply status, delivery quality issue, transportation. Co-ordinate delivery related issues with Logistics Service Partner (LSP). Drives and monitor all the metrics concerting operations, safety, quality, 5S as per company AOP. Insuring Led a team in Sales support, ensuring smooth operations and meeting critical metrics/SLAs. Resolved process issues through internal coordination and external collaboration. Managed Pan-India inventory through daily cycle counts, ensuring real-time tracking and optimal stock availability ensuring accurate tracking and availability of stock. Show less