Fabian Quintero

Experience

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  Telefónica Global Solutions

  Jun 2008 - Apr 2014

  • I developed and implemented the best procedures and processes to ensure the workflowsof Telefónica Global Solutions organization tools.• I led strategies in the validation of the technical solution for special services and theintegration of a model for operation and maintenance services, by establishingrequirements, UAt testing of OSS/BSS and ERP systems, technical training, and thepresentation of manuals and technical documentation.• Performed roles of creating appropriate integration and/or adaptation of new services andfunctions, new processes and the design of an adequate workflow.• I provided technical support to the operation for the new procedures and standards.technical documentation, design of an adequate flow chart for the services that must beadapted to the current quality frameworks, such as: ITIL, ISO 9001, eTOM, among others. Ialso participated in the processes of continuous improvement of the organization. Show less • Monitoring, configuration and incidence management for terrestrial communication systems. Handling of resources and tools, supervising the international core network. Backing to operating and maintenance for VPN MPLS services, assisting the support and coordination team for VSAT• Incidence reception, first level analysis and resolution, and, second level support escalating. Reporting development and operating with magnetic store units and DB2 systems• Responsible for vendor management department, leading the budgetary control, interaction with customer/supplier, supervision, configuration, maintenance and deployment of VSAT network Show less

  • Operating Model & Continuous Process Improvement Consultant

    May 2012 - Apr 2014

  • Satellite Services Support

    Jun 2008 - May 2012
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  中兴

  Dec 2014 - Jul 2016

  Technical Sales Manager

  • Responsible for technical sales strategy in the Latin American market. In addition, I coordinated the implementation processes of strategic projects for BSS/OSS systems.• I strengthened the post-sales support as responsible for the engineering of the project, managed to optimize the processes of requirements and scope analysis, customizations, system integrations, unique customer policies, performing demonstrations for potential customers and training of the solution demonstrating my personal skills to perform leadership strategies. Show less

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  Everis

  Jul 2016 - Dec 2017

  Solution Team Leader

  • As a BSS/OSS solution architect for a digital transformation project I succeeded to design modules that are part of the ecosystem, discovering, synthesizing, and analyzing the enterprise information. • I defined the low-level scope of functionalities, quantifying the resources needed for compliance understanding enterprise problems, opportunities, and goals in the context of the requirements.

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  Netcracker Technology

  Jan 2018 - May 2018

  Business Analyst

  - As a business analyst for the Inventory Management and Provisioning project for the client CLARO Dominican Republic, I was responsible for implementing the information gathering in the analysis phase of the project for the provisioning processes of the fixed network in the B2C segment.- Assuming a more architect role, I carried out the design of the Circuit Designer, taking the client's requirements and converting them into deliverables for product development, adjusting the OOB - Out of Box to the entity and object models. Show less

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  Qvantel

  Jun 2018 - May 2021

  • To establish and ensure quality assurance procedures and methodologies throughout the manufacturing and development processes. To assess current production and inspection systems and develop new solutions to enhance quality control, frequently working with production managers and other leaders to enact and improve these procedures. • To articulate quality assurance and quality control team, instructing them on new or revised procedures and systems and providing oversight during the QA process. To assist with these processes and work closely with team members to ensure that they are correctly utilizing QA methodologies and systems. Show less Responsible for defining, documenting, and articulating functional scope. Also involved in technical analytical, problem-solving and identifying, analyzing, tracking and managing customer and application data flow issues throughout a software system. Duties:• Analyze software & configuration requirements & articulate specifications • Deploying complex systems on client site• Solution development and technical consultancy across a broad technology spectrum • API design and implementation • Work in an agile environment • Part of the software design, planning, and implementation, for technical projects of the technology stack • Part of the software development lifecycle management from conception to delivery • Provide solution architecture for a Telecom industry environment Key skills and competencies:• Strong communication skills • Proficiency with business processes Show less

  • QA Manager

    Dec 2020 - May 2021

  • Solutions Architect Lead

    Jun 2018 - Nov 2020
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  ScotiaTech

  Jun 2021 - May 2022

  Senior Solutions Architect

  Definition of the Enterprise Architecture for the modernization and standardization of the various projects that constitute the digital transformation process in which the organization is immersed.Designed and leaded the implementation of the best technological practices, using different architecture design patterns and large data volume limitations as per standard methodologies in the reference framework.Achievements:• Designed system architecture to craft scalable solutions, using best world in class solutions, such as: Salesforce Apex, Talend ETL, Salesforce Financial Service Cloud, Lightning Development.• Successfully delivered sophisticated architecture solution, including integration systems, data migration strategy, security patterns using SAML, SSO, OAuth framework, as well as secured capabilities by implementing TLS, SSL solutions.• Transformed legacy IT solutions, and working knowledge of software development tools and methodologies• Created use case strategies, and when necessary, helped to create test strategies• Analyzed and documented the business and technology environment Key skills and competencies:• Providing leadership/ direction to other members of staff • Strong analytical and critical thinking skills • Having a proven tracked record of Solutions Architecture Show less