Rajkumar Pythara

Rajkumar Pythara

Computer System Operator

Followers of Rajkumar Pythara2000 followers
location of Rajkumar PytharaHyderabad, Telangana, India

Connect with Rajkumar Pythara to Send Message

Connect

Connect with Rajkumar Pythara to Send Message

Connect
  • Timeline

  • About me

    Onboarding and implementation Consultant, Client Success and B2B

  • Education

    • Ekashila Junior College

      2013 - 2015
      Mathametices Science And Chemistry Other
    • SVS Public School

      2012 - 2013
      Other
  • Experience

    • PAN INDIA JOBS

      Jan 2019 - Mar 2021
      Computer System Operator
    • [24]7.ai India

      Apr 2021 - Jul 2022
      Digital Interaction Advisor

      Assisted the customer support team in handling customer inquiries andresolving issues.Responded to customer emails and live chat inquiries, ensuring promptand accurate information delivery.Collaborated with team members to improve customer support processesand optimize response times.Conducted customer satisfaction surveys to gather feedback and identifyareas for improvement.

    • Keka HR

      Jul 2022 - now
      Implementation Consultant

      Manage and ensure successful onboarding of new Clients and Third-PartyProvidersCoordinate with customers to design project scope and objectives and ensureachievement of same within the required timeframe and monitor completion ofall projectsMaintain documentation of configuration and operating procedures relating toonboarding and connectivityDeveloped and cultivated a gainful relationship with both new and existingclients through effective communication and exemplary interpersonal skills.Render training to the customer during implementationProvide after implementation call to the customer's facility to review the projectand identify any gaps that may existServe as a backup resource to the sales team for demonstrations of theproduct features and product training for the sales team.Respond to customer-submitted support requests as needed Show less

  • Licenses & Certifications

    • Nano Tips for Using ChatGPT for Business with Rachel Woods

      LinkedIn
      May 2023
      View certificate certificate