Shawna Colbert

Experience

• 

  Valdosta City Schools

  Jul 2007 - Jul 2018

  IT Specialist

  • Provided technical support to faculty, staff, and students resolving a range of technology issues in a timely and efficient manner.• Served as the lead technician for various Valdosta City Schools sites; provided technical support to users concerning hardware, software, and networking problems. • Performed all functions required to install, configure, upgrade, and test computer software, and apps on system-owned technology equipment, including but not limited to PCs, tablets, and virtual desktop clients.• Installed and maintained all audio/video technology, including but not limited to projectors, document cameras, classroom audio, and other educational technology (tablets, laptops, Chromebooks, iPads, interactive whiteboards, interactive display panels).• Responded to trouble calls on equipment or applications, diagnosed problems, and provided local or remote support.• Led the implementation of new desktops in the classrooms, including the deployment of iPads and Chromebooks.• Trained and mentored new technology staff members.• Trained faculty and staff on the use of technology tools and resources, improving their ability to effectively integrate technology into the classroom. Show less

• 

  Valdosta City Scools

  Jul 2018 - May 2023

  Director of Technology

  • Provided leadership for the technology department.• Managed a team of IT Specialists, ensuring the successful completion of technology projects and initiatives.• Developed and implemented technology procedures to ensure the security and privacy of sensitive data.• Participated in hiring and training IT staff.• Provided guidance and mentorship to IT staff.• Managed technology training for IT staff and end user training on software and desktop systems.• Developed technology trainings for new faculty and staff.• Creating technology procedures, standards, guidelines, and best practices.• Oversee department meetings with the IT staff to ensure technology support and project completion.• Assign IT staff to projects, direct activities and evaluate work of staff.• Ensured project completion by coordinating resources and timetables with IT staff.• Oversee hardware inventory of all technology equipment.• Collaborated with educators and administrators to develop strategies to integrate technology into the workplace experience.• Administered the Google Admin domain; organizations units, users, and groups, including security settings, access permissions, and for Google Workspace.• Led the implementation of a new Chromebook enrollment, resulting in improved efficiency and accuracy of Chromebooks rollout.• Collaborated on the district-wide 1:1 technology program, providing students with access to the tools and resources they need to succeed. Show less

• 

  CiTech LLC

  Mar 2019 - now

  Owner
• 

  Valdosta City Schools

  May 2023 - now

  Chief Technology Officer

  • Oversee all aspects of technology operations, infrastructure, and digital transformation initiatives.• Manage the budget to ensuring effective resource allocation and cost optimization.• Lead and mentor a team of IT professionals, providing guidance and promote a culture of innovation and collaboration.• Develop and execute technology strategies aligned with organizational goals and objectives.• Write and evaluate RFPs to source vendors and select technology solutions that enhance efficiency and effectiveness.• Coordinated with vendors and managed IT projects, ensuring timely and successful implementation.• Manage and maintain network infrastructure, including switches, wireless access points, firewalls, and virtual private networks (VPNs).• Oversee the administration of Google Workspace, ensuring seamless collaboration and productivity across the organization.• Implement and maintain VMware virtualization technologies, Active Directory (AD), Dynamic Host Configuration Protocol (DHCP), and Microsoft Deployment Toolkit (MDT).• Conduct regular technology assessments, identify areas for improvement, and recommend appropriate solutions.• Stay updated with industry trends and emerging technologies to drive innovation and maintain a competitive edge. Show less