Kushagra Bhatia

Kushagra Bhatia

Winter Intern

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location of Kushagra BhatiaSouth Delhi, Delhi, India

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  • Timeline

  • About me

    Azure Administrator | Dynamics 365 CRM | ServiceNow Developer | SWE @ Hexaware Technologies

  • Education

    • Delhi Public School, GBN

      2017 - 2018
      12th Class Science 87.4%

      Activities and Societies: House Captain for Two years

    • SRM University

      2020 - 2022
      Minor Degree Computer Science Engineering 9.3
    • SRM University

      2018 - 2022
      Bachelor of Technology - BTech Electrical and Electronics Engineering 9.31

      Activities and Societies: Certificate of Merit for Physics Project 2019 Committee member of Technical Team at EEEA (2019-2020) Best Project recognition award presented in Poster Expo 2022 for final semester project.

  • Experience

    • National University of Singapore

      Dec 2019 - Jan 2020
      Winter Intern

      Worked as an intern and completed a group project on "Smart Waste management system using Machine Learning"

    • Panasonic India

      Jan 2021 - Jan 2021
      Intern

      Gained in-depth knowledge of PWM channeling and communication protocols used in different Microcontrollers

    • RABIDUS SOFTWARE PRIVATE LIMITED

      Jul 2021 - Sept 2021
      Technical Consultant

      Study, understand and develop automobile testing standards for different components. Mainly focused on Lighting Systems for battery operated 2 wheelers

    • Indian Oil Corp Limited

      Jul 2021 - Jul 2021
      Intern

      Project on Power Quality Improvement- Harmonic mitigation and reactive power compensation on 6.6kV line

    • Cognizant

      Jan 2022 - Jul 2022
      Programmer Analyst Trainee

      Business Line: DATATraining under data analysis, SQL, Infomatica Powercenter, data wearhousing, Python

    • Hexaware Technologies

      Jul 2022 - now

      • Post Foundation training, allocated in IMS business unit• Hands-on training for ServiceNow, learning track for CSA Certification. Built custom application on ServiceNow as a part of training. Expertise in incident management, request management, fulfilment, scripting, rule design, reports and dashboards, knowledge management. • Outstanding performance in this training program with highest score. Received certificate of excellence. • Working on client facing project for a Big 4 auditing firm.• Part of the global support, operations and management for CRM application on Dynamics 365• Responsible for error resolution, incident management, client issues resolution, documentation, service management, bug reporting, legacy application operations, reporting.• Collaborating with multiple teams for overall operation of CRM application.• Built documentation to reduce ticket resolution time and standardized rules for error resolution.• Engaging with client teams across APAC and US region. Show less • Joined as a Premier Maverick• Hands-on training for Full-Stack Web development• Gained valuable knowledge in frontend dev and design with Bootstrap and Angular• Development of databases using MySQL• Backend development using Spring and Spring-boot• Running RestAPI services to fetch data and testing on PostMan• Built 10+ project such as Airline Booking system, Library management System, E-commerce Store, etc• Also gained knowledge in Python programming, DBMS, cloud technologies• Stellar Performance, scored the highest marks in internal training assessment for Hexaware• Key soft skills training such as business communication, professional ethic etc. Show less

      • Software Engineer L1

        Jul 2024 - now
      • Associate Software Engineer

        Nov 2022 - Jul 2024
      • PGET

        Jul 2022 - Oct 2022
  • Licenses & Certifications

    • Certified System Administrator

      ServiceNow
      Jan 2023
    • Financial Markets (with Honors)

      Yale University
      Nov 2024
      View certificate certificate
    • Vancouver Delta - Certified System Administrator

      ServiceNow
      Dec 2023
    • SQL-Basic (Standard)

      Www.skillrack.com
      Aug 2021
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2022
      View certificate certificate
    • Crash Course on Python

      Google
      Feb 2022
      View certificate certificate
    • Python Data Structures

      University of Michigan
      Jul 2019
      View certificate certificate
    • Certificate of Energy Literacy

      Energy Swaraj Foundation
      Jul 2020
    • Programming for Everybody (Getting Started with Python)

      University of Michigan
      Jun 2019
      View certificate certificate
    • Verified International Academic Qualifications

      World Education Services
      Oct 2024
      View certificate certificate
    • C for Everyone: Programming Fundamentals

      University of California, Santa Cruz
      Feb 2021
      View certificate certificate
    • Industrial Automation using PLC

      Internshipwala Career
      Jul 2021
      View certificate certificate
  • Honors & Awards

    • Awarded to Kushagra Bhatia
      Rockstar of the month Hexaware Technologies Sep 2024
    • Awarded to Kushagra Bhatia
      Rockstar of The Month Hexaware Technologies Dec 2023 For excellent support during Q4-2023 in CRM Program
    • Awarded to Kushagra Bhatia
      Certificate of Appreciation Hexaware Technologies Feb 2023 Certificate for securing the highest score in ServiceNow training assessments
  • Volunteer Experience

    • Volunteer

      Issued by Bhumi
      BhumiAssociated with Kushagra Bhatia