Javier D.

Experience

• 

  Sarnies Group

  Oct 2020 - Jul 2021

  Barista
• 

  SHOPLINE

  Jul 2021 - now

  I play a crucial part in driving sales growth by partnering with the sales team to lead demo calls with enterprise brands. I address technical needs and ensure smooth migration and onboarding processes, bridging the gap between brand requirements and our platform. This allows me to deliver tailored experiences that align perfectly with client expectations, with a primary focus on 1) Increasing contract value 2) Enhancing platform adoption and utilisation of monetised apps 3) Fostering long-term partnership with brands.I also work closely with our Account Managers to uplift the take rate on each account, focusing on optimising the key areas that contribute to our main revenue streams. Additionally, I serve as the technical bridge between the product and engineering teams for troubleshooting in the Singapore and Malaysia markets, ensuring that complex issues are resolved swiftly and effectively.Projects I worked on:1. Hunter Boots (SEA)2. Descente (SEA)3. Orbis (SG) Show less - Overseeing SHOPLINE Singapore Partnership Programme. Establish and build relationships with Partner (Referral & Reseller).- Expand SHOPLINE Partner Ecosystem to support merchant business growth. Includes negotiating best offers to met the needs of SHOPLINE merchants.- Focusing on creating meaningful partnerships, to drive new customer acquisition and visibility for SHOPLINE, at the same time working with partners to meet their marketing objectives.SHOPLINE is a global e-commerce SaaS enabler that helps merchants to sell everywhere. We operate on a similar business model as Shopify and have grown to become the biggest challenger of Shopify in many regions. To date, we have established footprints in over a dozen regions and helped over 350,000 merchants to reach out to over 400 million end consumers worldwide. The current GMV on SHOPLINE is approximately $800 million per month and it is still growing at an increasing rate. Show less

  • Solutions Engineer

    Jan 2024 - now

  • Senior Associate, Solutions

    Mar 2023 - Apr 2024

  • Associate, Solutions

    Oct 2022 - Feb 2023

  • Associate, Partnerships

    Jan 2022 - Sept 2022

  • Partnership Intern

    Jul 2021 - Jan 2022