Heather Nelson

Experience

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  Norsk Hydro

  Jan 2001 - Jul 2008

  SAP Implementation Coordinator / Human Resource Generalist

  Global, Fortune 500 Aluminum Company with 360 employees. Managed a successful Site wide implementation of SAP with all aspects of project management. Transferred to HR once implementation complete. As an HR Generalist HR functions included payroll, hiring and retention, training and development of employees, employee communications, workers compensation claims, benefits administration, applicant tracking, employee performance, supervisor development and more. Worked closely with operations management to monitor and develop employee performance, administrative support for monthly Kaizen events, and support of OSHA & ISO 9000 required training. . Show less

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  Capsugel

  Aug 2008 - Nov 2011

  Human Resources Specialist / Business Technology Associate

  Capsugel, Division of Pfizer, is a global pharmaceutical leader in creating innovative dosage forms with 1200+ colleagues in the Americas Region. As Human Resource Specialists my duties included: Preparing or updating employment records related to hiring, transferring, promoting, and terminating. Explaining human resources policies, procedures, laws, and standards to new and existing employees. Ensuring new hire paperwork is completed and processed. Transferred to IT when new ERP system was being implemented for HR worldwide. As a Business Technology Associate I was involved with all aspects of solution design, development, and delivery. Specifically, with gaining understanding the business needs, designing the appropriate architecture, developing the solution, and testing and rolling out the solution. Show less

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  Pfizer

  Apr 2011 - Feb 2014

  Business System Analyst

  Responsible for implementing and maintaining human resource information management along with implementation of SAP system globally. Provided advisory services and guidance to global management regarding system requirements based on company resources and needs.

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  The O'Dell Corporation

  Dec 2014 - Jul 2020

  Business System Analyst

  Coordinating internal resources and third parties/vendors for the flawless execution of projects, Ensure that all projects are delivered on-time, within scope and within budget, Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility, Ensure resource availability and allocation, Developing detailed project plan to track progress, Using appropriate verification techniques to manage changes in project scope, schedule and costs, Measuring project performance using appropriate systems, tools and techniques. Show less

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  BMW of North America, LLC

  Aug 2020 - May 2021

  Business Analyst/ SAP Key User

  Liaison between business operations and IT developers, Help define business process requirements, review system design documentation, do User Acceptance Testing for new releases, train key users and end users on new system releases, create defects and IT tickets, daily communication with IT process partners, create change requests for system improvements, configuration in SAP system, support roll-out of new releases (testing, training, implementation), and support LSP key users on shop floor including process confirmations. Show less

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  Donovan Martech, Inc.

  May 2021 - now

  Technical Project Manager

  Partner with IT to manage roadmap and backlog for all digital products, ensuring that IT delivers capabilities on time and per expectationOversee requirements discovery, solution design, user story writing, feature development, and user acceptance testingPartner with executive team to identify key capabilities needed as well as potential issuesCollaborate regularly with cross-functional teams to ensure alignment on feature development and prioritizationWork with product marketing to develop positioning and messaging and ensure differentiation from competitorsMonitor and evaluate product performance to facilitate continuous iteration and improvement Show less