Don Higley

Experience

• 

  Verizon Wireless

  Feb 2001 - Mar 2003

  Data Center Manager

  Manage Vendors, RFPs and PO’s.Managed the complete re-construction of high profile data center (started with servers on tables, fans blowing for ventilation)Develop and implement new processes and standards for the data centers.Managed the backbone cabling for HQ buildingResponsible for ADIC and SUN maintenance contract and Service level agreements. Responsible for budgets, Quotes and Purchase orders.

• 

  Archer Ram Consulting LLC

  Aug 2004 - Dec 2012

  Owner

  Project Managed and performed the installation of cabling, electronics and infrastructure for residential and commercial projects. I am responsible for detailed documentation, vendor management and overall success of the project.

• 

  IBM

  Jul 2013 - Nov 2014

  Data Center Relocation Transition Manager

  • Responsible for migrating groups of servers from vendor/client Data Centers to IBM Data Centers. Work with the client and technical teams to ensure all technical aspects of the migration are accounted for and documented.• Coordinate all aspects of the migration cut-over window including step by step instructions, coverage schedules for all team members, directing the migration activities for all team members including client and vendors, providing dashboard and status reports to team and senior management.• Project Manage all aspects of Wave planning for server migrations and cutovers to protected Ring Fence QA network and production network from client data center in Secaucus NJ and Seattle Washington into IBM Data Centers.• Liaison between client and IBM technical teams• Project Managed technical Database projects to include servers builds, Double Take copies and Flash Copy Replication• Project Managed Jumbo Frame Project between AT&T network switch changes and System Administrator Server changes.• Managed server build sheets, SAN and NAS requests, target to source directory and file system mount point copies, Data LUN requests, Live Migrations, Import export migrations, Maksysb copies, FLAR take and deployments• Schedule/Chair Conference calls and in-person meetings and provide meeting minutes• Project Manage Physical (P2P and L&S) and Virtual (V2V) server relocations and image develop and restores for Global zone configuration for Solaris environment• Environments including 3 flavors of Unix (AIX, Solaris, Linux) and Windows• Documentation included Microsoft Project Plans, MS Excel Runbook for migrations and cutovers, MS Excel Visual Plan, MS Word meeting minutes and server build sheets, Visio source to target and MS PowerPoint presentations and process documentation.• Created RACI (responsibility Matrix) for services being transitioned to IBM Data Center Show less

• 

  TD

  Jan 2015 - now

  TD Bank consultant Jan 2015 – PresentIT Program Manager / Infrastructure and SDLC Manager Project Delivery Lead (PDL)• Commercial Lending platform upgrade• Dodd Frank Regulatory Bank Reporting Projects• Dodd Frank Regulatory Stress Testing• Dodd Frank Model Lifecycle Environment• Regulatory Reporting Data Warehouse• Infrastructure Projects – Architectural blue print and server specification sheet creation - Procurement- Data Center Management - Infrastructure Build - Application Deployment - UAT and project closure. Physical, Virtual and Cloud.• SDLC Projects - DEV, SIT, BAT, PAT, PROD and DR - Installing Application, Vendor validation, user testing, user data upload and data transfer to next environment. This includes PAT Plan for negative and non-functional testing and ASDP document (includes all project artifacts/contacts, process and procedures for ongoing support and maintenance of the new environment) for BAU support.• PDLC methodology - Initiation-Planning-Execution-Closure. Managed Project Milestones/Artifacts and Phase enter/exit• Vendor Management (Oracle, FRG/SAS, SOROC, IBM, Accenture, Salesforce, nCino)• Project Financials - Responsible for estimate creation and approvals, monthly forecasts and actual updates - PCR creation and approval process for scope or budget adjustment.• Created estimates and obtained senior approvals for projects over $1mm• Held project meetings with detailed agenda and minutes including follow up action items• Reporting project status weekly to Senior management• Service Now and Clarity champion responsible for training US PDL team on latest process and procedures.• Peer Advisor for several new hires including training, on-boarding and project mentoring Show less

  • Senior Portfolio Manager

    Mar 2023 - now

  • PO Liaison Technology Delivery

    Jan 2015 - Aug 2023