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Tommy Van Koller

Tommy Van Koller

Credit Controller

Followers of Tommy Van Koller665 followers
location of Tommy Van KollerJohannesburg Metropolitan Area

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  • Timeline

  • About me

    Experienced COPC accredited BPO Omnichannel Contact Centre operations Manager

  • Education

    • Torque IT

      2019 - 2019
      ITILV4 Service Delivery Management

    • Promosa Secondary School

      1989 - 1994

    • Damelin

      1997 - 1997
      Principles of Credit Management Credit Management

  • Experience

    • Standard Bank

      Jul 1995 - Sept 1998
      Credit Controller

    • ABSA

      Oct 1998 - Jun 2002
      Credit Controller

    • Aegis Global BPO

      Jul 2002 - Sept 2013

      • Customer Service Manager - Telkom Mobile

        Oct 2010 - Sept 2013

      • Team Leader - South African Tourism

        Feb 2010 - Sept 2010

      • Team Leader - General Motors SA

        Oct 2007 - Jan 2010

      • Call Center Representative - Toyota/Lexus SA

        Mar 2006 - Oct 2007

      • Call Center Representative - Pick N Pay Online Shopping

        Jul 2002 - Feb 2006

    • Adumo

      Sept 2013 - May 2021
      Client Services Controller

    • Leroy Merlin

      Dec 2022 - Sept 2024
      HOD Contact Centre

  • Licenses & Certifications

    • High Performance Management Techniques

      COPC Inc.
      Sept 2011

  • Honors & Awards

    • Awarded to Tommy Van Koller
      Best Manager/Leader Leroy Merlin South Africa Mar 2024
    • Awarded to Tommy Van Koller
      Call Centre of the year Aegis Global BPO Dec 2009 Best small - medium Call Centre
    • Awarded to Tommy Van Koller
      Team Leader of the year Aegis Global BPO Dec 2009 Best out of 94 Team Leaders.
    • Awarded to Tommy Van Koller
      Agent of the year Aegis Global BPO Dec 2006 Best Agent of the year in Toyota Call Centre

  • Volunteer Experience

    • Call Center Manager

      Issued by Maharishi University of Management on Mar 2013
      Maharishi University of ManagementAssociated with Tommy Van Koller